detailedReviews: detailedReviews 1: content: Powerful package for a reasonable price
Our youngest saved hard to buy his first "own" laptop or PC and this was what he decided on. Originally, he had chosen something else and Black Friday was ...
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Our youngest saved hard to buy his first "own" laptop or PC and this was what he decided on. Originally, he had chosen something else and Black Friday was his target date to get his first personal machine. However, a month to the big day, the price of his original choice jumped by 400/EUR (it eventually came back down by 250 on Black Friday, so there's a lesson in Black Friday 'deals' right there). Instead of getting down about it, he went hunting for an alternative.
Enter Dell's G15. Firstly, Dell had a much better offer in terms of specs for a lower price than he was originally going to pay. He got a 13th gen i7 vs an i5, 1TB storage vs 500GB, a 4060 vs 4050 and a much better display. In terms of price he saved ~150/EUR on the alternative he had been looking at.
Performance wise it's an incredible machine. Put under stress, the fans do ROAR to life, but it copes easily with anything we play on the home desktop. Connection to WiFi is superb, dropping only slightly behind the speeds he can get plugging straight into the mesh. There are enough connections for his needs and the display is really good (he prefers playing on the laptop screen than connecting an external monitor - Twitch etc... get relegated to the external screen).
Two things that are slightly annoying: being a gaming desktop, the power brick is MASSIVE. Slightly awkward for bringing to his friends house. The other item was a once off: the delivery was painfully slow. There are 6 stages on Dell's tracker and the first 5 completed in 2 days. The last one took two weeks. It did still arrive within the specified timeframe, but Dell should probably explain better why it takes two weeks in this day and age to get from point A to point B.
All in all though, delighted with this purchase.
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marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Powerful package for reasonable price
detailedReviews 2: content: Our youngest saved hard to buy his first "own" laptop or PC and this was what he decided on. Originally, he had chosen something else and Black Friday was his target date to get his first personal machine. However, a month to the big day, the price of his original choice jumped by 400/EUR (it eventually came back down by 250 on Black Friday, so there's a lesson in Black Friday 'deals' right there). Instead of getting down about it, he went hunting for an alternative.
Enter Dell's G15. Firstly, Dell had a much better offer in terms of specs for a lower price than he was originally going to pay. He got a 13th gen i7 vs an i5, 1TB storage vs 500GB, a 4060 vs 4050 and a much better display. In terms of price he saved ~150/EUR on the alternative he had been looking at.
Performance wise it's an incredible machine. Put under stress, the fans do ROAR to life, but it copes easily with anything we play on the home desktop. Connection to WiFi is superb, dropping only slightly behind the speeds he can get plugging straight into the mesh. There are enough connections for his needs and the display is really good (he prefers playing on the laptop screen than connecting an external monitor - Twitch etc... get relegated to the external screen).
Two things that are slightly annoying: being a gaming desktop, the power brick is MASSIVE. Slightly awkward for bringing to his friends house. The other item was a once off: the delivery was painfully slow. There are 6 stages on Dell's tracker and the first 5 completed in 2 days. The last one took two weeks. It did still arrive within the specified timeframe, but Dell should probably explain better why it takes two weeks in this day and age to get from point A to point B.
All in all though, delighted with this purchase.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Powerful package for reasonable price
detailedReviews 3: content: G15-5530 Laptop. I bought this laptop to do: 1) photographic editing in Photoshop; 2) movie editing with Vegas Movie Studio; and 3) engineering work with AutoCAD, Excel, and Word. I do not use it as a gaming platform. So far, (3 weeks since purchase), the G15 has performed perfectly for my intended purposes. I use the G15 with a wireless external keyboard and mouse, as well as with a 27" external monitor. I also have a high-end external speaker system (with subwoofer) connected to the G15. I basically use the G15 as a small-footprint desktop, with the added advantage of mobility when needed. A couple more external media ports would have been nice, but I purchased the G15 with full knowledge of the number and type of media input ports that were available, so I am not complaining about that issue. So far, I have run the G15 with a plugged-in external monitor (HDMI), 2 simultaneous external hard USB drives, an external speaker system, and a wireless USB dongle for the keyboard and mouse. All devices performed flawlessly. I have no complaints about the laptop weight, noise, or temperature. As I type this review, the laptop is completely silent. The esthetics of the laptop design are very pleasing for my tastes. In conclusion, I have no complaints about the G15 5530 and would make the purchase again. System specs: i7-13650HX, RTX 4060, 1TB M.2 PCIe SSD, 16GB DDR5, WIN11 Home
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent for photo, video, engineering work
detailedReviews 4: content: It seems some laptops have a limited work life. My old one (not a Dell) gave up the spirit. And it couldn't meet my needs when it worked fine. We already had a great Alienware desktop that my husband has been forced to share with me. And since we both need high performance computers for audio video editing and publishing needs I looked into the high performance G15 with the i7 core. Dell has learned its lessons over the last several years and has built the G15 into an excellent machine. And it is that. It fits all my requirements and leaves room to grow. I also like the way it looks and feels to work with. I highly recommend this laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent machine for audio/video editing
detailedReviews 5: content: I've been using this computer for design work, and it performs exceptionally well. I use AutoCAD and Photoshop regularly, including for rendering tasks, and I haven't experienced any issues. The high specs really make a difference-everything runs smoothly, even with large files and multitasking. Definitely a great choice for creative professionals or anyone needing strong performance.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Performs exceptionally well for design work
detailedReviews 6: content: I bought this laptop not for gaming but for CAD/CAM applications. I am running Mastercam HLE version, and it does an excellent job with NO issues at all. However, it uses a lot of battery fast and has an enormous heavy charger. Since I knew that before I purchased it, I did consider that in my 5-star review. I do not travel much with this laptop, and I am usually close to a plug for charging so it is not an issue for me.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent for CAD/CAM applications
detailedReviews 7: content: Having purchased the Dell G5 5500 4 years ago, with the threat of tariffs and an aging laptop, it was time to purchase a new laptop. I chose the Dell G15 5530 with the i9-13900HX, 32 GB DDR5 Ram, RTX 4060 and 1 TB NVMe SSD because I fully trust Dell hardware. As a hard core. NET developer, I wanted a laptop that could withstand the demanding needs of Visual Studio. This laptop checked all the boxes. I highly recommend it for professional developers.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Highly recommended for professional developers
detailedReviews 8: content: I have been looking for a dev/AI/data science system for a while. I found it! Of course, it needs to run Ubuntu. I don't mean under under WSL virtualization where you need to still fight with native Windows for the most basic stuff. Dell used to have a number of laptops with Ubuntu pre-installed, like my cute old XPS-13: ready for in-person pitches?: yes; great for resource hungry workloads?: not so much. Unfortunately, they no longer seem to carry Ubuntu pre-installed in their Canadian store, and have very limited + pricey options on their US store. Do not get discouraged! The G15 and the comparable G16 (newer, slightly more expensive) are excellent choices. Installing Ubuntu was a breeze: secure boot supported under UEFI; just boot with your USB. Gotchas: - media keys work as "function" keys during pre-boot (you need simply "F2" and not "fn+F2" to get into the BIOS - the 24.04 beta was flaky circa mid-Apr 2024, so I went with 22.04
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent choice for dev/AI/data science
detailedReviews 9: content: This computer is all that. I ordered without a touch screen and I am glad I did. The computer is fast and reliable, with plenty of memory....more than that of a laptop 2x the price. The keyboard is a little different though. The keys seem to be more of a lower profile, so you feel a shorter 'snap' when you press down. The guides on the keys are a lower profile as well, so you don't feel automatically where your fingers should be on the keyboard as well. I don't use it for gaming, but it works really well with graphic design software. I can have 3 design software open at a time and it doesn't flinch when going back and forth. The display is bright and can be a bit overwhelming in low light situations, and I like bright white light! But that is an easy fix. I like Dell straight out of the box usability. A bunch of capacity for 1/2 the price of other models.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Fast, reliable, good for graphic design
detailedReviews 10: content: I purchased a Dell G5 computer back in 2019 and it still works just fine, but my wife has been monopolizing that computer so I wanted a computer for my own. I decided to purchased the G15 with the i9-13900HX processor. Wow, compared to the G5 computer, this is a fast machine. I have been using it for a month now and I have not heard the fan at all (unless it is really quiet) and the computer doesn't get warm like the G5. I haven't played any games yet, so I guess I haven't tested it's limits. I have heard some people comment on the big power supply. I like how it charges up the computer very quickly and I like that the computer has it's own power port to connect this power supply and doesn't use one of the USB ports to connect a much smaller power supply that Dell typically provides for their computers. Just a heads up, once you have set up the computer I suggest you run the Dell SupportAssist software. It will update everything and make the computer run better. I am very happy with my purchase.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Fast machine, good cooling, happy with purchase
detailedReviews 11: content: I bought my first G15 for its graphic abilities, since I was doing a fair amount of video production at the time. Unfortunately, it died in a power surge that took out my surge protector as well. Luckily, I was able to find almost the exact configuration on sale at the Dell site (a little better processor, a better graphics card and a larger SSD) at a better price than the original on one of their online sales. I was back in business as soon as I was able to restore my backups. It's a fast machine, and does what I need for video editing and rendering.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Fast machine for video editing and rendering
detailedReviews 12: content: I've been using other brands and older models for some time, but would always have an issue sooner or later. Finally, with this one on sale, I decided to put it on the card. The graphics are sharp, and my playing has been without delays. There's more than enough space also for my other apps, as I write and do graphics design. I do use an external HD for my game storage, and the USB connection is flawless. Would highly recommend.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Graphics sharp, playing without delays
detailedReviews 13: content: This is a great gaming laptop! I had compared 2 other laptops with this one at the same time. It performed very well. The gaming experience was smooth at ultra level graphics on Star Wars Survivor. The other 2 self proclaimed gaming laptops couldn't handle the game even at low/medium settings. The processor is snappy and can do multitasking very easy. It's a bit heavy but my purpose isn't for mobility but performance and gaming if want to.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Great gaming laptop, smooth ultra graphics
detailedReviews 14: content: This Dell G15 gaming laptop is an absolute beast when it comes to performance. I loved its powerful specs that ensure smooth gameplay, whether you're tackling the latest AAA titles or engaging in intense multitasking. The heat dissipation system is commendable, keeping the system cool even during extended gaming sessions. Overall, it's a fantastic choice for me ❤️. Top-notch performance and reliability.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Absolute beast for performance and gameplay
detailedReviews 15: content: This laptop runs smoothly, I am very impressed with the graphics, and the speed of the processor. This laptop works quite well, I mainly bought it for light gaming and school work, and it has so far taken care of being able to mange to do both. It runs smoothly while playing games like, Horizon Zero Dawn. If you are looking for a laptop to game and do school work this is the laptop that you want.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Runs smoothly for gaming and school work
detailedReviews 16: content: I recently got the Dell G15 5530, and it's been fantastic! The performance is incredibly smooth, handling everything from gaming to multitasking with ease. The display is crisp and vibrant, making every detail pop. Plus, the build quality feels solid and durable. It's the perfect blend of power and reliability. Highly recommend it for anyone looking for a versatile and robust laptop!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Fantastic performance, crisp and vibrant display
detailedReviews 17: content: I have owned this laptop for about a week now and I am very pleased with it. It boots up VERY quickly. I have not played many games with it yet, but when I played Fortnite the automatic settings were 'epic' for everything. The game ran very smoothly. The display is very crisp, really nice contrast and everything just looks awesome. I was surprised and very pleased with how everything looked. I feel like I got a lot for my money. The battery life is really good when just doing office work and browsing the internet. I would definitely recommend this computer and will be looking at Dell again whenever I need another laptop or PC.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Boots quickly, runs Fortnite smoothly
detailedReviews 18: content: Wow. That's the first thing that comes to mind when using the G15; wow! I've been using an outdated computer for a long, long time and decided an update was finally due, and this was the one I landed on after finding it on sale. The quality for the price can't be overstated. It runs anything I try to do with it like a dream, the fans are quiet even under a heavy load, and it's light and portable enough I can take it with me on the go. If I ever need to upgrade in the future, I know I'll be coming back to Dell.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Runs anything like a dream, quiet fans
detailedReviews 19: content: This PC has been a pleasant surprise. It has plenty of memory, hard disk space and a fast I9 processor. I am using it primarily to game and I am not disappointed. It is built like a tank so there is some weight to it, but it is acceptable. While gaming, the PC does keep cool due to an effective system of airflow but it does make some noise. If you are looking for a PC that remains silent all the time I would point you in the direction of a desktop. The wireless connectivity works well, maintaining a strong fast connection while in use. The display on this thing is beautiful. It has the cleanest most vibrant colors on any display I use. When I look for a desktop monitor I will use the specs from this screen as a baseline. First Windows 11 PC for me, so it gives me an opportunity to learn more about the OS. Overall a solid purchase.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Pleasant surprise, fast processor, beautiful display
detailedReviews 20: content: The computers is good, it has a good performance. I'm not a heavy gamer that play a tons of games but for those I play it performs very well.
I am also a software engineer and I use WSL along with other development tools, and again the laptop shows a good performance even against heavy programs such as Android Studio.
One point that might be a downside for some people is the fact that it's a big and quite heavy laptop if you compared with the regular ones. The charge's size is huge, so it probably won't going to fit in your medium backpack/case.
I'm still giving a 5-start mark as its size and weight don't bother me at all. Moreover the battery is decent, I know that is relative because depends on how you use it, but it last for many hours and I consider myself between a medium-heavy user.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Good performance for gaming and software engineering
detailedReviews 21: content: I really like this G15 laptop. Previously i had a Inspiron for 4+ years and really want an upgrade. I bought this laptop and has immense features like 1tb SSD, NVIDIA graphics, i7-HX processors, 16 GB RAM, stunning backlight keyboard to enhance night gaming vibe. I really like the performance of the laptop, build quality and durability so far used continuously for 2 weeks. Also, the price it offers was totally substantiate and in the budget range. A really worthy product out on the market.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Immense features, great performance, worthy product
detailedReviews 22: content: Overall this seems to be a nice computer and I like its speed over my last laptop. However that being said I liked the build quality better on my MSI Dragon laptop. My Dragon had a better keyboard and was more appealing with the materials used to build it. I have had a minor issue with one of the USB slots that was acting up for a bit seems to be fine now. I would purchase this again if I was in the market for a new computer. This is my second DELL product and they seem to be good computers.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Nice computer, better speed than last laptop
detailedReviews 23: content: Great PC at a great price! It was time for a tech refresh for multiple college students in my house. This student didn't need wanted a gaming-quality machine, so we went with the G15. Battery life is really good and the screen is big enough to let them work on all the requirements without an issue. It is fast for ga.ing and more than enough for basic student and entertainment requirements. The price was really good for the capability, too!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Great PC, good battery, fast for gaming
detailedReviews 24: content: This laptop is a great setup for a great price. With the graphics card, memory and hard drive space, it will serve me well for several years. I won't use it as my primary gaming computer, but it will run most everything I need. The one drawback so far has been the size of the power brick. I generally won't carry the power cord with me because it is like lugging an extra laptop around. I plan on getting the slim version of the power brick which will hopefully grant some extra portability.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Great setup for a great price
detailedReviews 25: content: This appears to be a great laptop. I primarily use for my home business and personal use, but plan to also use occasionally for single-player games. My only negative is it is HEAVY! I read about the weight, but had no idea how heavy it actually was until I took it out of the box. And the "brick" on the power supply is HUGE - and heavy. I went ahead and bought and installed a second 1TB SSD in slot 2. Be aware - you will need Dell technical support to go into the BIOS and make changes so the computer will recognize the drive, but once that change is made, you have another 1TB of storage available. I also upgraded my memory (16GB, consisting of 2 ea. 8GB boards) to 32 GB (the max; consisting of 2 ea. 16GB boards).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Great laptop, heavy, upgraded SSD and memory
detailedReviews 26: content: For a mostly pre-built laptop, I think it's good for people with a limited budget. I would like to see more storage included versus upping the price to upgrade. Most games these days are fairly large and having adequate storage would make the laptop more appealing. It runs well and can handle most games ok. Graphics on higher end can cause some slow down, so again the option to upgrade is available but much like the storage, would be nice to have a slightly better card initially. I think overall if you have limited funds and need a gaming laptop, this one will work but I would definitely upgrade components to ensure satisfaction with your purchase.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good for limited budgets, needs storage upgrade
detailedReviews 27: content: Absolute beast of a laptop at a great price. For what I need it to do, it gets the job done with flying colors. The quantum white color choice is very nice with accents of blue and orange, it stands out and I love it. So far it hasn't gotten loud or heated up on me once, but I primarily use this laptop for daily use which includes Office, email, some coding, and light gaming which includes some strategy games and other older titles. I have the 4060 model and have had no issues with it at all, keeping the titles I play on this laptop into consideration. The keyboard is nice to type on and the orange backlight is bright enough to see. I do wish the trackpad was a bit bigger but it works as it should. The speakers are excellent and the display, although not OLED, is a gorgeous display that gets bright enough with true colors. Having the high refresh screen is good and the 1080p is crisp enough to make viewing content enough good enough for me. I do hate the behemoth of a power supply Dell provides with this machine, it's a 330W brick that's big and heavy. But other than these minor things, I believe this year's G15 is an option you should consider, you can't go wrong. I think you will be happy with this beast of a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Absolute beast, great price, nice color
detailedReviews 28: content: A pretty good entry-mid gaming laptop, and a useful general laptop for family use. Simple setup and easy to customise the RGB capabilities per user. As you will see on various forums, the RGB FX driver does take a while to load and can sometimes be a bit finnicky, but isn't a show stopper. Graphics performance is what you'd expect from a mobile 3060 - its way more than enough for the games the kids are playing (mainly my back catalog of early 00's / 10's Steam games). Will play at native res ok, just need to drop back details. plays older games at FHD with everything bumped up brilliantly. Dell Update is more reliable on this laptop than SupportAssist (gets stuck in the Task already in progress loop). Seems to be specific to this OS/HW/Other drivers combo as dont have this issue on any other Dell laptop or desktop. Thermal performance is not bad considering the HW that's humming away inside it... I dont think a 12700H and an RTX would survive without throttling in a smaller package. To aid cooling I've got it on a Coolermaster raised pedestal to limit any possibility of not sucking in enough cool air.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Good entry-mid gaming, useful general laptop
detailedReviews 29: content: We purchased this laptop for my wife to play some of her favourite PC games. She likes build and open world simulators and MMOs. She absolutely loves every aspect of her new latop. We are both admittedly a little confused by the size and power draw of the power adapter, while the adapter works great it sure is large. I wouldn't want to pack this thing around for too many hours. This is a put it in a roller bag and get it setup and stationary quickly. The graphics are amazing, sound is great. the performance of the CPU, Memory and Disk is spot on.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Runs demanding games beautifully, amazing graphics
detailedReviews 30: content: Love this laptop!
I am very pleased with my new Dell gaming laptop. I got it for a great price as I believe Dell was having a back to school sale. I got this laptop with the ...
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I am very pleased with my new Dell gaming laptop. I got it for a great price as I believe Dell was having a back to school sale. I got this laptop with the amd chip as I've read that the Intel chips have some stability issues but the amd does not disappoint. This is a super fast laptop and boots up in seconds. I got the rtx 4050 gpu and it has played every game I've thrown at it on high and ultra high settings, mind you I don't play first person shooters or many super high spec AAA games. I play Civ 6, Planet Zoo, Cities Skylines, and games like that. I did get an extra hardrive as the configuration I got forced me to get the lower 512GB harddrive, but the drive was easy to install and set up and works great. I did have an issue with the laptop not finding the 32GB ram kit I bought, but honestly, the 16GB it came with is working out fine so I sent back the ram and am going to wait until I find a need for it. Oh and I got this laptop in Pop Purple with the Teal thermal shelf and I love it! Finally a laptop that isn't boring grey or black, but they do have that option if that's what you want. Thermals are great and I love the Alienware Command Center that lets you control things for gaming. This laptop stays very cool even when gaming due to all the very large vents throughout the chassis. All in all, I love this laptop and have no real complaints!
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marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Love this laptop, fast and plays games well
detailedReviews 31: content: I am very pleased with my new Dell gaming laptop. I got it for a great price as I believe Dell was having a back to school sale. I got this laptop with the amd chip as I've read that the Intel chips have some stability issues but the amd does not disappoint. This is a super fast laptop and boots up in seconds. I got the rtx 4050 gpu and it has played every game I've thrown at it on high and ultra high settings, mind you I don't play first person shooters or many super high spec AAA games. I play Civ 6, Planet Zoo, Cities Skylines, and games like that. I did get an extra hardrive as the configuration I got forced me to get the lower 512GB harddrive, but the drive was easy to install and set up and works great. I did have an issue with the laptop not finding the 32GB ram kit I bought, but honestly, the 16GB it came with is working out fine so I sent back the ram and am going to wait until I find a need for it. Oh and I got this laptop in Pop Purple with the Teal thermal shelf and I love it! Finally a laptop that isn't boring grey or black, but they do have that option if that's what you want. Thermals are great and I love the Alienware Command Center that lets you control things for gaming. This laptop stays very cool even when gaming due to all the very large vents throughout the chassis. All in all, I love this laptop and have no real complaints!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Fast laptop, plays games on high settings
detailedReviews 32: content: Been using this laptop for almost a month now. It has been everything I wanted from it, considering the laptop I had before was from several years ago, it wasn't much. Would definitely recommend this laptop. I use it mainly for 3d cad design stuff, and it has been amazing, very noticeable performance increase. I do also use it for gaming, and that has an absolutely huge performance increase. The overall structure of laptop is great, the hinge is good. I did put in an extra ssd right away, that was pretty easy, the screws on back panel are a bit tricky though, a couple of them come fully out, and the others actually pop the panel off a bit, and don't come fully out, you will have to pry the panel off a bit, but isn't difficult. The nvme slot for ssd is great too, comes with holder preinstalled, so you don't need an extra screw or anything, it also kinda looks like it acts as a heatsink, I'm not sure though. The cooling is pretty good, turbo mode is awesome, love it. has all the plug slots i need. The battery life is lacking a bit though, but what can you expect from a power hungry CPU and GPU. The charger is absolutely massive too. TLDR: laptop is great, performs awesome for cad and gaming, easy to put in extra ssd, turbo mode is awesome, not so great battery life, and giant charger.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Great performance for CAD and gaming
detailedReviews 33: content: I have had this laptop for about a month now. I use it to edit videos and it runs Davinci Resolve very well. As far as gaming goes, it can handle some gpu intensive titles. I have played Stalker with the GAMMA mod and it runs around 100fps at max settings. It can run Starfield or Cyberpunk 2077 at around 40-50fps (higher settings) I started with a MSI Katana with the same specs. I took the Katana back within a few days and bought this. Not that the Katana couldn't handle anything, but I was having severe audio issues with my mic. No matter what I did, I had a huge delay which makes it impossible to read or even think while recording. This bad boy doesn't have that problem. My last laptop was an older version of the G15 and it lasted 8yrs with constant abuse. So hopefully this one holds up to the same standards. I will say this, it has a massive power pack. Like this thing looks like its from the early 90s.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Runs Davinci Resolve and intensive games well
detailedReviews 34: content: My Thoughts on the g15 are very positive, I will structure this list into a pros and cons section. CONS: - The LED light when the cable is plugged in is annoying, especially at night. - The keyboard layout is kind of weird and hard to explain an example of this would be. Small "CRTL" key, I have sometimes accidentally pressed the fn key by mistake. The keys require a firm press, people who used too softer keyboards may accidentally miss letters when typing. The Backspace key is too small in my opinion (someone with middle sized hands for a male). - The speakers sound reasonably loud but have weird buzzy audio or perhaps it is just an audio output that I'm not used to. - storage is a bit low (invest in external HDD or SSD) I have many Pros for this laptop I will list the few that I found most surprising. PROS: - The gaming performance is rather good, I haven't tested too many games, of the games, I have tested (the Witcher 3, and horizon zero dawn) I was able to run both games at high or closed to maxed out with reasonable fps (70+), the thermals, however, were a bit high (in the 90+ at times) I would recommend a cooling pad perhaps. - sleek elegant design (doesn't come across as a gamin laptop unless RGB keyboard is on) - nice colorful display - SURPRISING BATTERY LIFE (shocked at the life, especially for a gaming computer it is rather good when browsing, or doing some moderately stressful office work.) - The camera seems fine for what it is, good for quick zoom meetings or business - The build quality also seems rather firm and high quality.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good gaming performance, sleek design, surprising battery
detailedReviews 35: content: Left it 4 stars because of the extremly large/bulky power supply and the exclusion on a SD card reader.
Both not deal breakers.
This computer imo is fast. Running Devinci Resolve is a breeze. Rendering video is painless.
The keyboard and surface is smaller I guess because of the fans located above the keyboard. Not a bid deal, just something to get used to. I run the machine on the balanced setting and it is overall super quiet. The most taxing operation is video editing. I like this machine
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast for video editing, quiet on balanced setting
detailedReviews 36: content: I got this laptop to use as a work laptop and it is great. The hardware is good for the price and the ports are sufficient. I use this with a Dell WD19 dock and can run my three 1080p displays at 60hz. The cooling is the best part of this machine and it can keep 140watts of CPU power cool. The Precision 5540 I had before can only handle around 20 watts before the cooling system is overwhelmed which is ridiculous considering the high performance parts they come with. The power brick that comes with this machine is enourmous so I have swapped this to a smaller 220W Dell brick. Carrying it around it does not feel noticably heavier than the Precision I was using before. For the downsides, it is a real shame that Dell have taken away hardware options when buying this in the UK as the i9, 32GB of RAM, and Windows Pro are not available to buy here. I had to buy memory seperately and change my Windows version. The machine also does not support undervolting enough there is a BIOS value for Undervolting, (- UnderVolt Protection, Variable: 0x381) it does not work at all. The Dell software is terrible on this machine and the Alienware control center does not allow you to do anything. The only thing available in here is viewing temperatures and changing Power modes. I would recommend ignoring this and entirely uninstalling all Dell software. If you want the system to run well, restore the High Performance Power Plan, use Thermal Control Center for Dell G15 software to keep your fans running, and up your CPU speed with Intel XTU.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Great work laptop, good cooling, ports sufficient
detailedReviews 37: content: I mainly use this computer for graphic art presentations and cad drawings. I love the speed of the processor and the upgraded graphics card. The thing I don't like is the huge power supply. It's ridiculous to be honest. Another thing is it does heat up occasionally and then quickly cools down. Not a computer to leave on your bed!!! Besides that it's all good for now. Time will tell.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good for graphic art and CAD drawings
detailedReviews 38: content: I have been using the computer off and on for a few weeks. I understand it is an economy laptop geared at gamers. However, the screen seems a bit flimsy and I am not a fan of the track pad. They both could have been firmed up to not feel so cheap. The computer seems quick once you set it up, remove bloatware and tune it. It is maxed out for RAM and CPU. I have added a 2GB drive for added storage. Time will tell how it lasts...
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Quick once set up, remove bloatware
detailedReviews 39: content: I like this computer, and while I know it has better components than my old G7, some things make it more annoying to use. The keyboard is harder to use, I think it's slightly smaller, and there isn't as much space around the arrow keys, which makes me accidentally press other buttons. While I like the location of the power button on this computer better, I miss it being a fingerprint sensor. I liked how easy it was to sign in, and not having to type my password in public places. I like that the backlight is orange by default, but I don't like that you can't change the color. If I remember correctly, the G7 was actually slightly cheaper, so it doesn't make sense that it had a more configurable keyboard. Not having any USB ports on the left side of the computer is annoying, since I am right handed and have a small area for a mouse. Also, there seem to be less ports overall. The main things I like are that it has a better battery life, and stays cool better, however the fans tend to turn on full speed when plugged in and playing a game. That doesn't happen when not playing a game and plugged in, or playing a game not plugged in. Overall though it's a very good computer. Thanks.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Better battery life, stays cooler than G7
detailedReviews 40: content: I picked up this laptop to replace an much older Dell Inspiron that had given good service, but couldn't be upgraded to Windows 11, and took advantage of a holiday sale. I had purchased a prior version of the G15 for a friend a couple of years ago and am really happy with some of the design improvements that have been made, particularly with regard to heat venting. I would have liked double the RAM, but the deal was too good to pass up. This rig plays games beautifully, but also the keyboard affords really responsive typing. As I bought this for both work and play I am, thus far, really happy with my purchase. We'll see how I feel about it over the next 90 days.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Plays games beautifully, responsive typing
detailedReviews 41: content: I am glad that I made this purchase. It's a great gaming machine for a fair price. I didn't test any really demanding game yet, but so far I am impressed. However, when I first started the computer, the "Welcome" steps didn't progress after setting the Wi-fi and it was necessary to hard-reboot the machine. The second retry gave me a headache as well. Windows kept spinning at a certain point during the initial steps, and I was worried that it could be hardware related. After rebooting for the third time, it worked. But the OS comes with too much pre-installed software: McAfee, Alienware etc. And the Dell services keep running constantly, making the computer freeze for one second or so occasionally. The other issue is the fan noise. I was playing a relatively old game from 2011 and the laptop starts to increase it's processing power, making the fans work harder and inevitably louder as well. I wish the computer was a bit more silent, especially with SSD and no HDD. If you can get past the horrible welcome experience and the dozens of useless pre-installed apps, you will find de G15 5510 an amazing machine.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Great gaming machine for fair price
detailedReviews 42: content: Excellent laptop, I personally do not use it for gaming, but to run engineering softwares for my academics. Works pretty smoothly, typically won't heat up above 60°C with nominal usage and won't go above 80-90°C with heavy usage. Pre-equipped with Alienware Command Centre which helps change performance modes and fan speeds to your liking. Mouse trackpad is small but sufficient. The laptop is quite heavy and the charger block is the heaviest I have ever seen, so plan accordingly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent for engineering software, good cooling
detailedReviews 43: content: Took 2 weeks to arrive after placing order. Package was delivered in good condition and with correct specifications. Works great out of the box. Intel CPU has about 3hrs of battery life, choose the AMD CPU for 8-11 hrs of battery life for -10% performance. RTX 4060 able to run most modern games; idles around 50 degrees celsius, under load around 70 degrees celsius. So I would say thermal performance is excellent. Keyboard has low travel and is decent for typing; external keyboard not required. Existing BIOS setting would power on laptop when lid is opened and wake up from keyboard/mouse input.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Works great, excellent thermal performance
detailedReviews 44: content: Very happy with this purchase and the laptop is a great value for the hardware it has. It would be a perfect gaming laptop if not for the absolutely horrible trackpad. The trackpad press before the click is very loose and as a result the trackpad has a rattling sensation. The right click is also very hard to consistently hit, there seems to be one small area where the right clicking consistently works. It's so bad I thought the trackpad was broken before reading other reviews that confirmed the behavior I was seeing. Seeing though how it's a gaming laptop I will be using a mouse the majority of the time so I don't see this as a deal breaker, which is why I'm still giving it 4 stars.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Great value, horrible trackpad, but usable
detailedReviews 45: content: I don't know anything about computers but was told about this dell gaming laptop. I only use it for streaming tv/movies and the odd game - I'm not a serious gamer on computers.
The graphics are really good compared to my old normal laptop. The speed is really fast. I like the style of the laptop itself. It does everything I want it to do at a better standard than I was expecting, so I am impressed.
Negative: delivery took nearly 2 weeks and it failed to be delivered on the first date given due to the courier company - their updates were poor so I had to contact dell which were great but I ended up having to wait in for 2 whole days. The laptop gets very warm when gaming but I hope the laptop has been built to deal with this. The arrow keys are fairly small considering this is a gaming laptop - I don't like using the letter keys. The laptop is fairly heavy but that's fine once I bought a laptop table.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good graphics, fast speed, nice style
detailedReviews 46: content: Purchased the G15 so I could customize a laptop with a U.S. keyboard. The 15" size means that the keys are a little bit narrow, but it types very nicely. The lighting looks very cool in a dark room, and is helpful for finding function keys. Maybe it's possible to customize the colours with the Alienware app? I haven't tried. The Windows 11 installation takes more storage space than I had thought it would. The SSD makes for very speedy startup compared with my previous HDD laptop. The display is quite a joy to look at. Even DVD video looks sharp. Unfortunately, after two weeks of installing programs, I got a blue screen and could not boot into Windows. I had to reinstall and start over. Perhaps a GeoForce video driver update caused that. I'm not sure. Sadly, there was NO system restore point to help me back up in time. I assumed the system would be automatically making them. It was nice to get McAfee for free, but I was dismayed to find that it was deleting some of my programs. Turning off real-time scanning keeps me safe, but I may just uninstall it and use safer Windows Defender. I'd give 4 1/2 stars if I could. The blue screen and re-install costs half a star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good for U.S. keyboard, speedy startup
detailedReviews 47: content: The G15 5535 isn't by any means a powerhouse. I bought it for video editing and occasional gaming, which it handles with ease. From power on to login, the wait time is less than 10 seconds. The touchpad and keys are responsive, however if you are not used to integrated (right and left buttons are part of the solid piece) touchpad I would recommend a mouse. For gaming purposes this laptop will play several popular titles at near ultra quality. The screen and keys are well lit, lending to ease of use in low light conditions. For the price you may be able to find other options but this one is great at what it does, at least for me. It's a tad heavy and has a monster of a power cord but I am pleased with the entire package. Don't get this if you have the intention of playing games at high levels, go with a more expensive set up. If you are looking for a jack of all, this is for you!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Handles video editing and gaming with ease
detailedReviews 48: content: First off, if you need a portable gaming laptop, this isn't it. If you what you need is a good desktop replacement that you want to bring to a friends place to play occasionally. This is a good option. The system I got is the Ryzen 7 7840HS with the RTX4050. In the week I've had it, I've played Diablo IV and Hogwarts Legacy at 1080p with medium high settings and both games ran smoothly without any hiccups. I haven't had a chance to try higher resolution settings on an exterior monitor, but based off my the speed at 1080p. I'm sure it'll do fine at 1440p. My main gripe for this machine is the loudness of the fan when it kicks in. It's very noticeable and it kicks in within 10 minutes of gaming and can be a distraction. Since I wasn't a fan of it, pun intended, I plugged in my Bose Headphones with NC to drown out the fan noises. Other than that, the system met my expectations at the price point I purchased it at.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Good for desktop replacement, plays games smoothly
detailedReviews 49: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 50: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 51: content: I've been a Dell user for almost two decades, with a short foray into another brand. This is my fifth. I still have most of the Dell laptop computers I have purchased; the oldest runs Windows 7. I overbought the processor and RAM for this one, hoping it would last much longer in daily use and with the software I run. Dell is my favorite and has become a trustworthy and strong company since personal computing became a reality.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Dell user for decades, trustworthy company
detailedReviews 52: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 53: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 54: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 55: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 56: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 57: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 58: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 59: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 60: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 61: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 62: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 63: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 64: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 65: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 66: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 67: content: In all my history of buying laptops, this is my worst one. Technology is supposed to get better and cheaper but this was a huge step back from my last one. I have super fast internet clocking over 100 but this laptop takes forever to load pages, it's hot and I was told my current chargers (same computer but older model) would work with this and while it fits, I get an error that it isn't optimal and took an hour to go from 8% to 11%. It's also very hot. Can't set it on your lap for long or it will burn you. I can't find anything I do like about my purchase. Wish I could return.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop, slow loading pages, gets hot
detailedReviews 68: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 69: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 70: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 71: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 72: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 73: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 74: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 75: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 76: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 77: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 78: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 79: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 80: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 81: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 82: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 83: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 84: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 85: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 86: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 87: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 88: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 89: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 90: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 91: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 92: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 93: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 94: content: I've been a Dell user for almost two decades, with a short foray into another brand. This is my fifth. I still have most of the Dell laptop computers I have purchased; the oldest runs Windows 7. I overbought the processor and RAM for this one, hoping it would last much longer in daily use and with the software I run. Dell is my favorite and has become a trustworthy and strong company since personal computing became a reality.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Dell user for decades, trustworthy company
detailedReviews 95: content: In all my history of buying laptops, this is my worst one. Technology is supposed to get better and cheaper but this was a huge step back from my last one. I have super fast internet clocking over 100 but this laptop takes forever to load pages, it's hot and I was told my current chargers (same computer but older model) would work with this and while it fits, I get an error that it isn't optimal and took an hour to go from 8% to 11%. It's also very hot. Can't set it on your lap for long or it will burn you. I can't find anything I do like about my purchase. Wish I could return.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop, slow loading pages, gets hot
detailedReviews 96: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 97: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 98: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 99: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 100: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 101: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 102: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 103: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 104: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 105: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 106: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 107: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 108: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 109: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 110: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 111: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 112: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 113: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 114: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 115: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 116: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 117: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 118: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 119: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 120: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 121: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 122: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 123: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 124: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 125: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 126: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 127: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 128: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 129: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 130: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 131: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 132: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 133: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 134: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 135: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 136: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 137: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 138: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 139: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 140: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 141: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 142: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 143: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 144: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 145: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 146: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 147: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 148: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 149: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 150: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 151: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 152: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 153: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 154: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 155: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 156: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 157: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 158: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 159: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 160: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 161: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 162: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 163: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 164: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 165: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 166: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 167: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 168: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 169: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 170: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 171: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 172: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 173: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 174: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 175: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 176: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 177: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 178: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 179: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 180: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 181: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 182: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 183: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 184: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 185: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 186: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 187: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 188: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 189: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 190: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 191: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 192: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 193: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 194: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 195: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 196: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 197: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 198: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 199: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 200: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 201: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 202: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 203: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 204: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 205: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 206: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 207: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 208: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 209: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 210: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 211: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 212: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 213: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 214: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 215: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 216: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 217: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 218: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 219: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 220: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 221: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 222: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 223: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 224: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 225: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 226: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 227: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 228: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 229: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 230: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 231: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 232: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 233: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 234: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 235: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 236: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 237: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 238: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 239: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 240: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 241: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 242: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 243: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 244: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 245: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 246: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 247: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 248: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 249: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 250: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 251: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 252: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 253: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 254: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 255: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 256: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 257: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 258: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 259: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 260: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 261: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 262: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 263: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 264: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 265: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 266: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 267: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 268: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 269: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 270: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 271: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 272: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 273: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 274: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 275: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 276: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 277: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 278: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 279: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 280: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 281: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 282: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 283: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 284: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 285: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 286: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 287: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 288: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 289: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 290: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 291: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 292: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 293: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 294: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 295: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 296: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 297: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 298: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 299: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 300: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 301: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 302: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 303: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 304: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 305: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 306: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 307: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 308: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 309: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 310: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 311: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 312: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 313: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 314: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 315: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 316: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 317: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 318: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 319: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 320: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 321: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 322: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 323: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 324: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 325: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 326: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 327: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 328: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 329: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 330: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 331: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 332: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 333: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 334: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 335: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 336: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 337: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 338: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 339: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 340: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 341: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 342: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 343: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 344: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 345: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 346: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 347: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 348: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 349: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 350: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 351: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 352: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 353: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 354: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 355: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 356: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 357: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 358: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 359: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 360: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 361: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 362: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 363: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 364: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 365: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 366: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 367: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 368: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 369: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 370: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 371: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 372: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 373: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 374: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 375: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 376: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 377: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 378: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 379: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 380: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 381: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 382: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 383: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 384: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 385: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 386: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 387: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 388: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 389: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 390: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 391: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 392: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 393: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 394: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 395: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 396: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 397: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 398: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 399: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 400: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 401: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 402: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 403: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 404: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 405: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 406: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 407: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 408: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 409: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 410: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 411: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 412: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 413: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 414: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 415: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 416: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 417: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 418: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 419: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 420: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 421: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 422: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 423: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 424: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 425: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 426: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 427: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 428: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 429: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 430: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 431: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 432: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 433: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 434: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 435: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 436: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 437: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 438: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 439: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 440: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 441: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 442: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 443: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 444: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 445: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 446: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 447: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 448: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 449: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 450: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 451: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 452: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 453: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 454: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 455: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 456: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 457: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 458: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 459: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 460: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 461: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 462: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 463: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 464: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 465: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 466: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 467: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 468: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 469: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 470: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 471: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 472: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 473: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 474: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 475: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 476: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 477: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 478: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 479: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 480: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 481: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 482: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 483: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 484: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 485: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 486: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 487: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 488: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 489: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 490: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 491: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 492: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 493: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 494: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 495: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 496: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 497: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 498: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 499: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 500: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 501: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 502: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 503: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 504: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 505: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 506: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 507: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 508: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 509: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 510: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 511: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 512: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 513: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 514: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 515: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 516: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 517: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 518: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 519: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 520: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 521: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 522: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 523: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 524: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 525: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 526: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 527: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 528: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 529: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 530: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 531: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 532: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 533: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 534: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 535: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 536: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 537: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 538: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 539: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 540: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 541: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 542: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 543: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 544: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 545: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 546: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 547: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 548: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 549: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 550: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 551: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 552: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 553: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 554: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 555: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 556: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 557: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 558: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 559: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 560: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 561: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 562: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 563: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 564: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 565: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 566: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 567: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 568: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 569: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 570: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 571: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 572: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 573: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 574: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 575: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 576: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 577: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 578: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 579: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 580: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 581: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 582: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 583: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 584: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 585: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 586: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 587: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 588: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 589: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 590: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 591: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 592: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 593: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 594: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 595: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 596: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 597: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 598: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 599: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 600: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 601: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 602: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 603: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 604: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 605: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 606: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 607: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 608: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 609: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 610: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 611: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 612: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 613: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 614: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 615: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 616: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 617: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 618: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 619: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 620: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 621: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 622: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 623: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 624: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 625: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 626: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 627: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 628: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 629: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 630: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 631: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 632: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 633: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 634: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 635: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 636: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 637: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 638: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 639: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 640: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 641: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 642: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 643: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 644: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 645: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 646: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 647: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 648: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 649: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 650: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 651: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 652: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 653: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 654: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 655: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 656: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 657: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 658: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 659: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 660: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 661: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 662: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 663: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 664: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 665: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 666: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 667: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 668: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 669: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 670: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 671: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 672: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 673: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 674: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 675: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 676: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 677: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 678: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 679: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 680: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 681: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 682: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 683: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 684: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 685: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 686: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 687: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 688: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 689: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 690: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 691: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 692: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 693: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 694: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 695: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 696: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 697: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 698: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 699: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 700: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 701: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 702: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 703: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 704: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 705: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 706: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 707: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 708: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 709: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 710: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 711: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 712: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 713: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 714: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 715: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 716: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 717: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 718: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 719: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 720: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 721: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 722: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 723: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 724: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 725: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 726: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 727: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 728: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 729: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 730: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 731: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 732: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 733: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 734: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 735: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 736: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 737: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 738: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 739: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 740: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 741: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 742: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 743: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 744: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 745: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 746: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 747: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 748: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 749: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 750: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 751: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 752: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 753: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 754: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 755: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 756: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 757: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 758: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 759: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 760: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 761: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 762: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 763: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 764: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 765: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 766: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 767: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 768: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 769: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 770: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 771: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 772: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 773: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 774: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 775: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 776: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 777: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 778: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 779: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 780: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 781: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 782: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 783: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 784: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 785: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 786: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 787: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 788: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 789: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 790: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 791: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 792: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 793: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 794: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 795: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 796: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 797: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 798: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 799: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 800: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 801: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 802: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 803: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 804: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 805: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 806: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 807: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 808: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 809: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 810: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 811: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 812: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 813: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 814: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 815: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 816: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 817: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 818: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 819: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 820: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 821: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 822: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 823: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 824: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 825: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 826: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 827: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 828: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 829: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 830: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 831: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 832: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 833: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 834: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 835: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 836: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 837: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 838: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 839: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 840: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 841: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 842: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 843: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 844: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 845: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 846: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 847: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 848: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 849: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 850: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 851: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 852: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 853: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 854: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 855: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 856: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 857: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 858: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 859: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 860: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 861: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 862: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 863: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 864: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 865: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 866: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 867: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 868: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 869: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 870: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 871: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 872: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 873: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 874: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 875: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 876: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 877: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 878: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 879: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 880: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 881: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 882: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 883: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 884: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 885: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 886: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 887: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 888: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 889: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 890: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 891: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 892: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 893: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 894: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 895: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 896: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 897: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 898: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 899: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 900: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 901: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 902: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 903: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 904: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 905: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 906: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 907: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 908: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 909: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 910: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 911: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 912: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 913: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 914: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 915: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 916: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 917: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 918: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 919: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 920: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 921: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 922: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 923: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 924: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 925: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 926: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 927: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 928: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 929: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 930: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 931: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 932: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 933: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 934: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 935: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 936: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 937: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 938: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 939: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 940: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 941: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 942: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 943: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 944: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 945: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 946: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 947: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 948: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 949: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 950: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 951: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 952: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 953: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 954: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 955: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 956: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 957: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 958: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 959: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 960: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 961: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 962: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 963: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 964: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 965: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 966: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 967: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 968: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 969: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 970: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 971: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 972: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 973: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 974: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 975: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 976: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 977: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 978: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 979: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 980: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 981: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 982: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 983: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 984: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 985: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 986: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 987: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 988: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 989: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 990: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 991: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 992: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 993: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 994: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 995: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 996: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 997: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 998: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 999: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1000: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1001: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1002: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1003: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1004: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1005: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1006: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1007: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1008: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1009: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1010: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1011: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1012: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1013: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1014: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1015: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1016: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1017: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1018: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1019: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1020: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1021: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1022: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1023: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1024: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1025: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1026: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1027: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1028: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1029: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1030: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1031: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1032: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1033: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1034: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1035: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1036: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1037: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1038: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1039: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1040: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1041: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1042: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1043: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1044: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1045: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1046: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1047: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1048: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1049: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1050: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1051: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1052: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1053: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1054: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1055: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1056: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1057: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1058: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1059: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1060: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1061: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1062: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1063: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1064: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1065: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1066: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1067: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1068: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1069: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1070: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1071: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1072: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1073: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1074: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1075: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1076: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1077: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1078: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1079: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1080: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1081: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1082: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1083: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1084: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1085: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1086: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1087: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1088: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1089: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1090: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1091: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1092: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1093: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1094: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1095: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1096: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1097: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1098: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1099: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1100: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1101: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1102: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1103: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1104: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1105: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1106: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1107: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1108: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1109: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1110: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1111: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1112: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1113: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1114: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1115: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1116: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1117: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1118: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1119: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1120: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1121: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1122: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1123: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1124: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1125: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1126: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1127: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1128: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1129: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1130: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1131: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1132: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1133: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1134: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1135: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1136: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1137: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1138: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1139: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1140: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1141: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1142: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1143: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1144: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1145: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1146: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1147: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1148: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1149: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1150: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1151: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1152: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1153: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1154: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1155: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1156: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1157: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1158: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1159: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1160: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1161: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1162: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1163: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1164: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1165: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1166: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1167: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1168: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1169: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1170: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1171: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1172: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1173: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1174: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1175: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1176: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1177: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1178: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1179: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1180: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1181: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1182: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1183: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1184: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1185: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1186: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1187: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1188: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1189: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1190: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1191: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1192: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1193: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1194: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1195: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1196: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1197: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1198: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1199: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1200: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1201: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1202: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1203: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1204: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1205: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1206: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1207: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1208: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1209: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1210: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1211: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1212: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1213: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1214: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1215: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1216: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1217: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1218: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1219: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1220: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1221: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1222: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1223: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1224: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1225: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1226: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1227: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1228: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1229: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1230: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1231: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1232: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1233: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1234: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1235: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1236: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1237: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1238: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1239: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1240: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1241: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1242: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1243: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1244: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1245: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1246: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1247: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1248: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1249: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1250: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1251: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1252: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1253: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1254: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1255: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1256: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1257: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1258: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1259: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1260: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1261: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1262: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1263: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1264: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1265: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1266: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1267: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1268: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1269: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1270: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1271: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1272: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1273: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1274: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1275: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1276: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1277: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1278: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1279: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1280: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1281: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1282: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1283: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1284: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1285: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1286: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1287: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1288: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1289: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1290: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1291: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1292: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1293: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1294: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1295: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1296: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1297: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1298: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1299: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1300: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1301: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1302: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1303: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1304: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1305: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1306: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1307: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1308: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1309: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1310: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1311: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1312: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1313: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1314: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1315: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1316: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1317: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1318: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1319: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1320: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1321: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1322: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1323: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1324: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1325: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1326: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1327: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1328: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1329: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1330: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1331: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1332: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1333: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1334: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1335: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1336: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1337: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1338: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1339: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1340: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1341: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1342: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1343: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1344: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1345: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1346: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1347: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1348: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1349: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1350: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1351: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1352: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1353: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1354: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1355: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1356: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1357: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1358: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1359: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1360: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1361: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1362: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1363: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1364: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1365: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1366: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1367: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1368: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1369: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1370: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1371: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1372: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1373: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1374: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1375: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1376: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1377: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1378: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1379: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1380: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1381: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1382: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1383: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1384: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1385: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1386: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1387: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1388: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1389: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1390: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1391: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1392: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1393: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1394: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1395: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1396: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1397: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1398: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1399: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1400: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1401: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1402: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1403: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1404: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1405: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1406: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1407: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1408: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1409: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1410: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1411: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1412: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1413: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1414: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1415: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1416: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1417: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1418: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1419: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1420: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1421: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1422: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1423: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1424: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1425: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1426: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1427: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1428: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1429: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1430: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1431: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1432: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1433: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1434: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1435: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1436: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1437: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1438: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1439: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1440: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1441: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1442: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1443: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1444: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1445: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1446: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1447: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1448: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1449: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1450: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1451: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1452: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1453: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1454: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1455: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1456: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1457: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1458: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1459: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1460: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1461: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1462: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1463: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1464: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1465: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1466: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1467: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1468: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1469: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1470: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1471: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1472: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1473: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1474: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1475: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1476: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1477: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1478: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1479: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1480: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1481: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1482: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1483: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1484: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1485: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1486: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1487: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1488: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1489: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1490: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1491: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1492: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1493: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1494: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1495: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1496: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1497: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1498: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1499: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1500: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1501: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1502: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1503: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1504: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1505: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1506: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1507: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1508: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1509: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1510: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1511: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1512: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1513: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1514: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1515: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1516: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1517: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1518: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1519: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1520: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1521: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1522: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1523: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1524: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1525: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1526: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1527: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1528: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1529: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1530: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1531: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1532: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1533: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1534: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1535: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1536: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1537: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1538: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1539: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1540: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1541: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1542: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1543: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1544: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1545: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1546: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1547: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1548: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1549: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1550: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1551: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1552: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1553: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1554: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1555: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1556: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1557: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1558: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1559: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1560: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1561: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1562: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1563: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1564: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1565: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1566: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1567: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1568: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1569: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1570: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1571: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1572: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1573: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1574: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1575: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1576: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1577: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1578: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1579: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1580: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1581: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1582: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1583: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1584: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1585: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1586: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1587: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1588: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1589: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1590: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1591: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1592: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1593: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1594: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1595: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1596: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1597: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1598: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1599: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1600: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1601: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1602: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1603: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1604: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1605: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1606: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1607: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1608: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1609: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1610: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1611: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1612: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1613: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1614: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1615: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1616: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1617: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1618: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1619: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1620: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1621: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1622: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1623: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1624: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1625: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1626: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1627: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1628: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1629: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1630: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1631: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1632: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1633: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1634: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1635: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1636: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1637: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1638: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1639: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1640: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1641: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1642: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1643: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1644: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1645: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1646: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1647: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1648: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1649: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1650: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1651: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1652: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1653: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1654: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1655: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1656: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1657: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1658: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1659: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1660: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1661: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1662: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1663: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1664: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1665: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1666: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1667: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1668: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1669: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1670: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1671: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1672: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1673: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1674: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1675: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1676: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1677: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1678: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1679: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1680: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1681: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1682: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1683: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1684: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1685: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1686: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1687: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1688: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1689: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1690: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1691: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1692: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1693: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1694: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1695: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1696: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1697: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1698: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1699: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1700: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1701: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1702: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1703: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1704: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1705: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1706: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1707: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1708: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1709: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1710: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1711: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1712: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1713: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1714: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1715: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1716: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1717: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1718: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1719: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1720: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1721: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1722: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1723: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1724: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1725: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1726: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1727: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1728: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1729: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1730: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1731: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1732: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1733: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1734: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1735: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1736: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1737: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1738: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1739: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1740: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1741: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1742: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1743: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1744: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1745: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1746: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1747: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1748: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1749: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1750: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1751: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1752: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1753: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1754: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1755: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1756: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1757: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1758: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1759: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1760: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1761: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1762: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1763: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1764: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1765: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1766: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1767: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1768: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1769: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1770: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1771: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1772: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1773: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1774: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1775: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1776: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1777: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1778: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1779: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1780: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1781: content: It was nicely built and worked like a charm for the first day I had it, even with the power supply being a brick of a unit. Unfortunately, the second day after a firmware update and some NVIDIA driver updates, it went into a bluescreen critical process died loop after audio glitched out in the middle of a game. The auto repair couldn't fix it at all and would also fall into a bluescreen error whenever it tried to repair. I'd heard great things about it and it would've been a lovely laptop, so hopefully it was just a bad one in a batch. The refund process was smooth and I was given a full refund which I appreciated greatly.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Bluescreen critical process died loop after update
detailedReviews 1782: content: The laptop had performance issues related to overheating (CPU throttling to cool down), not to mention the extreme noise coming from the fans. Every 30 minutes or so the laptop was freezing for less than a second, but noticeable especially in-game. When Intel's Turbo Boost was on (which is the default), I could hear a high pitched sound whilst moving the mouse. Although I was given the option to send the laptop back for repair, I was deeply disappointed with the amount of time I've spent troubleshooting with the support and ultimately asked for the refund. On the bright side, when the laptop did work, the performance was really good. I was surprised with how fast the RTX 3060 ran some pretty heavy games. Everything else, however, was a letdown. Problems happen, but after waiting for so long for the computer to arrive and then spending the entire weekend trying to fix things with meaningless attempts, I gave up and switched to another brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Overheating, extreme noise, freezing issues
detailedReviews 1783: content: This is my son's first gaming computer and he was super excited but so far it has been one software issue after another and the laptop came with 2 dead pixels, one always white and the other always dark. Currently the laptop is in the warranty process for them to hopefully replace the screen. I wish I would have purchased from BB or somewhere local and then I would have just taken it right back and gotten a refund. Not fun at all to be having so many issues with this. I'm about to get a new gaming laptop myself soon and I don't plan on getting a Dell. Games seem to run well though when everything is working.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Software issues, dead pixels, warranty process
detailedReviews 1784: content: I have only been using this laptop for work for about a month and I already have a dead pixel, Dell has agreed to replace the screen, but I worry I'll receive the laptop with even more damage. Although the battery life isn't great, it's fine if you keep it plugged in. Also, it can get pretty hot and I worry to even try to game on this thing because of that, but right now I'm mainly using it for editing and it's so fast. I may learn how to use Unreal Engine on it in the future. I've also noticed that the screen lighting bugs out a little on the lowest brightness, you can see it flickering, but it stops when I turn the brightness up... I'm not sure what's up with that. I'm also sad about the keyboard not having RGB backlighting as advertised, it would have been nice to have, but it feels nice to type on. Obviously the biggest downside is the ridiculously massive power brick it comes with, which is pretty heavy and doesn't make it easier to carry it around, and when I took the laptop to work, my colleagues noticed the power brick before noticing the laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Dead pixel, gets hot, flickering screen lighting
detailedReviews 1785: content: I'm going to start with the delivery... the box arrived damaged and basically falling apart. The charger fell out of the box as soon as I picked it up. The laptop build feels good but the keyboard is way too small for my hands and it is very uncomfortable to type on. The laptop crashed 2 times while I was trying to basic windows 11 updates.
The orange back lighting looks great and it gives the laptop good contrast. The screen looks good and big enough for my tasks!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Damaged box, keyboard too small, crashed twice
detailedReviews 1786: content: Worst laptop ever. The cord will not stay plugged in. Every hour or so it just slips out for no reason. I bought a new cord and it does the same thing so it is a design flaw. The laptop is very heavy, heavier than any I have ever owned. The keyboard layout for the arrows, page up and down power and delete buttons is not like most keyboard layout and is so irritating and frustrating. l I have hit the page down button vs the arrow more times than you can believe based solely on the poor layout.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Worst laptop ever, cord slips out
detailedReviews 1787: content: Impossible to use the computer without being ON wifi, AND signing in to Microsoft. This is disgusting. I bought a computer, I should NOT have to be connected, tracked and advertised to. And when trying to unlock my account it timed out and made me wait A WHOLE DAY to try again. FAIL!
DELL: GET IT TOGETHER and let me use my computer by myself!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 2
title: Impossible to use without wifi and Microsoft sign-in
detailedReviews 1788: content: This item was presented as NEW IN BOX. However, it was clearly a refurbished PC that had been upgraded (supposedly) with more memory and bigger HD. There are scuffmarks on the PC as would come with use, no original packaging nor original books/paperwork/stickers were with the PC. THIS IS A SCAM and is the 2nd time in as many purchases that I've received either counterfeit or refurbished product instead of the item I ordered as original and NIB.
While I wanted to return it due to the misinformation and outright fraud, my daughter didn't want to go without a laptop again while we placed an order directly with Dell so we kept it.
Stay away from this seller and purchase directly from Dell!!!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Received refurbished PC, not new in box
detailedReviews 1789: content: My order was not packed correctly nor safely (no bubble wrap etc.) and worse of all the power cord is missing. Given that I cannot charge the laptop without the power cord to see if it even works I decided to return it. With everything thats transpired I have little faith that it even works. For the price that I'm paying for this product, I should not have to deal with these issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Order not packed safely, power cord missing
detailedReviews 1790: content: Been using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horBeen using Dell products from early days, came across many great gears however this laptop didn't impress me. The charger is horrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guessrific! Massive, non standard and the biggest let down. Being a gamer lapotop with alienware board I would expect something more special. It's plastic! So plastic that the display cover dips in when pressed in the middle. If you open it by pulling only on one side the screen will twist to that side. Cooling isnt enough! Otherwise performs well enough with this spec of hardware and for photography will do the job I guess
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Charger horrific, plastic body, cooling not enough
detailedReviews 1791: content: Main issue: The laptop heats up critically. Not playing games on it, hot even when not using it. Just in standby mode only. Was told by DELL tech support to update video driver and BIOS. I am not a technician and asked how to do this, and was sent instructions. Updated the Video card. I did not immediately update the BIOS. I told the CSR that I would need to restart start laptop and would loose the tech support chat. We agreed I would do it with support offline. I bought and paid for a new fully functional computer, in June 2024, that should have had all drivers current. I finally got around to setting it up in July. (I am currently using another 4 year old DELL laptop and was not in a hurry) I received a laptop that has no less than 22 critical driver updates it required and did not install when I tried, including a BIOS update. All drivers should also have been current when I bought the computer. Not lingering from January 2022 to March 2024. Was told to return the laptop to DELL. This is not my first DELL laptop; it is my 5th in so many years. My current 4-year-old dell laptop has a core i7 and Nvidia GeForce GTX and has run smooth as silk with no overheating issues, as have all my previous computers. I expect a new machine not a refurbished one that mine will become once DELL services it. This is not a warranty issue but a defective computer from the onset, since it did not work properly in the first place.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Laptop heats up critically, driver issues
detailedReviews 1792: content: The biggest and heaviest power charger! The weigh of the power charger is the same as the laptop. How this can be considered a portable device? This device was a gift for my girl, she's 5ft 1inch and 120lb, I wanted a powerful laptop for her to do her job and other tasks, but we never imagine it was going to come with a monstrous power charger, so big and heavy. This ruined all the expierence ! It is worth to say that she also does her workouts in Zwift, which is not a game that would require high amount of resources, but the laptop crashed once, and it also crashed when she was just browsing using Chrome (the windows blue screen). If you want a "portable" gaming laptop, then this is not the best option, and you should go ahead and explore other brands because you will struggle if you want to move your laptop from the bedroom to the living room and I can just imagine how it'd be if you want to carry this laptop on a fly...just a nightmare.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Biggest and heaviest power charger
detailedReviews 1793: content: My husband and I both got this same laptop. It runs even the most demanding games beautifully. The reason I can't give it a full 5 stars is 2 reasons. The power cord constantly falls out, which is an awful design flaw, especially when it's a power hog and will burn through the battery very quickly. Secondly, it gets so extremely hot, if you actually utilize it as a "laptop ", you better have some layer of protection because you will burn your lap - no exaggeration. The level of heat this laptop gets to is mind blowing. So, you can work around these issues if you are cognizant of the power cord at all times, especially when moving it even slightly, and if you protect your lap if you choose you utilize it comfortably on your lap.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Power cord falls out, gets extremely hot
detailedReviews 1794: content: Heavy and too bulky. This computer is very heavy. The transformer plug and cord are also huge and heavy so far I'm disappointed in. It's portability. Also, the battery life is not what it states. It didn't last 8 to 9 hours as stated on the website. It functions fine. The graphics look good. The screen looks great. I wish I had not bought this computer. Also do not like the fact that the light up keys are orange and the color can't be changed.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Heavy, bulky, poor battery life
detailedReviews 1795: content: Using it just for weeks, its good for far. But there some problems: 1. Drivers Window update didn't install all correct drivers, so i went to the dell support web page and it defined that i have to update driver but couldn't do it automatically through website. Then i install dell support application and it's couldn't ad well. Therefore, you have find drivers manually as on win 7. 2. Keyboard RGB light Alienware command centre can't find supported AlienFX devices. Somewhere on the website i found that 5530 have rgb lights, maybe its driver problem. Anyway i can't find correct drivers on dell support website.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Driver issues, RGB light not working
detailedReviews 1796: content: if you're looking for a gaming laptop to run any high level game, this is not the right choice. The only fault of Dell in the area is calling this a gaming laptop. I received this laptop on a Tuesday, and packed it back up to go back a few short days later. Dell support was wonderful though, they did try their hardest to make this laptop work the way I wanted it to work, they connected to it, changed performance settings and everything. The battery life was dismal, and the lag trying to play Spiderman and Cyberpunk 2077 made it nearly unplayable. If your intention is to play games of this quality, you will need to spend a bit more and step towards an Alienware laptop, which is what I did and I am very satisfied with it.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Not for high level gaming, dismal battery life
detailedReviews 1797: content: Overall I am satisfied with the performance of G15, where I can combine my work and entertainment in one with good graphic card and stereo speaker. However the following are the demerit part: 1. Battery easily dry up, and only last for 1 hour for normal use. 2. No charging port for USB C. The current charging adapter is like a brick, even bigger than my palm. it's so heavy and inconvenient for portable use. 3. The current keyboard no. [8] slightly hard to press, something is blocked underneath. Please highly consider my suggestion on 2nd comment.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Battery dries up, no USB C charging
detailedReviews 1798: content: Very good value for the features. You wouldn't know you can get a better deal until the G16 went on sale (it happened that I wanted a G16 for my other child). The power button location is a bit weird as it was in the keyboard but other than that a solid computer. The one complaint is the power supply is ridiculous. Who provides a power supply that is 1/3 the size of the laptop and weigh almost as much instead of USB-C charging?
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Ridiculous power supply, weird power button location
detailedReviews 1799: content: Good computer, works really well! I usually have my Dells for long periods of time. Hopefully it's the same with this one :) I love it! Some little flaws would include : 1) the letter W is sticking after only a few gaming sessions, and 2) the massive charging cable that is as big as the laptop itself. But that's a given when ordering a gaming laptop.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Letter W sticking, massive charging cable
detailedReviews 1800: content: Bought it as a refurbished Unit. (I prefer my laptop beefy and substantial.)
It arrived in beautiful condition, a few odd scuffs and a minor dent in the aluminum trim. The put some black wallpaper on the lid and didn't bother to stick it very well. I'll probably peel it off
Only serious criticisms that I have is that it came with Widows 10 and the 11 upgrade took half a day. Also one stick of ram is no name quality.
However, I ran it on Dell's test and everything passed.
Offsetting the bad parts, it did come with a Nvida P3200. It also has a lighted keyboard and came with a power supply...which aren't mentioned in the advertisement. The ad mentions the display as the bottom tier, but Dell's bot recognized it as an IPS. Hard drive is a Western Digital NVME 3x4. So, I really can't criticize the choice of cheezy ram, the power supply is all the buff I need to call it good enough.
Overall, whatever they have confusion in the graphics card about, its a p3200. Machine looks very clean overall as well as not abused.
I have had to send back a few different products that I purchased from Walmart. This case I can say that the vendor was doing a good job. And well, thanks for the power supply
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Refurbished unit, scuffs, minor dent
detailedReviews 1801: content: The system itself is exactly as advertised- a powerful brute. Combination of the Core i7, 1Tb SSD, 16Gb ram, and a decent keyboard make for a powerful combination. Setup was a bit confusing. There was no paper documentation of any kind supplied. Going to the Dell website to look for documentation required my Service Tag - but right when the computer was delivered the service tag was invalid (their database had not been updated). Also, checking order status, the Dell system said the G15 would be delivered on 4/29 but it was actually delivered on 4/25.....without the Dell tracking system knowing. I would not give good marks to the Dell Order Fulfillment process for this reason. There is quite a bit of "bloatwear" on the Dell system and it takes some time to wade through that swamp deleting 3rd party products that are unwanted. Once the system is setup then, life proceeds very smoothly. Responsive system, decent keyboard, quality screen, and good form factor translate into a good purchase. Oh, be forewarned, the power supply for this laptop is a heavy brick. You will need it if you want to run the laptop for more than a couple of hours (battery life is short).
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Setup confusing, bloatware, heavy power supply
detailedReviews 1802: content: Few weeks into purchase and no issues so far. Compared to older G15 I own, the new one does have a cheaper build feel to it in terms of plastics and especially the track pad. Although I rarely use the track pad, the newer model's pad has a much looser feel and is noisier when pressed. Also, I prefer the larger wrist pad areas on the older model. The laptop arrived with the usual pre-installed software of new computers, but gladly less than what I have experienced before. The initial setup was simple. Although I do not travel with the power block often, it is much larger than my older model. This, I presume, is due to the greater power consumption of the CPU and GPU. However, this is definitely a "power brick" and I would not want to travel with it everyday.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Cheaper build feel, looser trackpad
detailedReviews 1803: content: After a few days of use we have experienced the Dell G15 5530 as a fast and robust computer. There was a bit of bloatware pre-installed, but nothing crazy. First impressions during gaming are good, you can play most games at their highest refresh rate. The screen is FHD which is enough for a 15.6 inch screen. The computer feels very sturdy, but is a bit bulky and heavy as a result. The power supply brick is enormous (literally a brick, both in size and weight). My son will use this computer for both gaming and for his mechanical engineering degree (with SolidWorks simulations), so the i7 processor combined with the RTX4060 graphics card, 16GB RAM and 1TB SSD are expected to handle these tasks with ease.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Fast, robust, bulky and heavy
detailedReviews 1804: content: Seems powerful enough to replace our old XPS laptops, which hit the end of use after many long years of service. And why we bought Dell again. For this model we want to upgrade the memory to the max and add more storage, Dell has great resources on the specs and basic upgrades. So far we are not a big fans of the touchpad not having two separate buttons but that may be on us updating from our old laptops. Performance seems really snappy and all of our old apps and process like watching videos the old XPS was slow on are quick. Even installed a few games we wouldn't have dared tried with our old laptops and it plays great. only qualm we have is we bought two laptops are the same time, the second laptop has issues crashing and sometimes not finding bootable drives we tried getting fixed or return in the first month or two to be told even though its new we'd have to pay to get them to find out why it crashes. Make no mistake this laptop G15 5510 has been a beast with no issues so far, we don't regret buying it but with the experience with Dell support on the other laptop bought at the same time we'd rather have a local store we could return to. Dell customer support for our old laptops back in the day was incredible, today I'd trust other brands and box stores a little more. Only ding in otherwise good brand.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Less reliable than previous G15 build
detailedReviews 1805: content: I bought this laptop because I wanted something I could game on that would have good durability as well as something to do schoolwork on (nothing too heavy) Gaming wise, it runs amazingly as long as you have it plugged in. The graphics are great and the NVIDIA control panel gives you a lot of options. It also doesn't get very hot but the fans do sometimes become a little loud, but it's never for long. However, when it's not plugged in, this laptop does not last very long. While I was simply working on a google doc with multiple tabs open, my battery drained after about 2 hours of work. Additionally, I did not have many applications open. For a budget gaming laptop, it definitely meets its needs, but I would've liked to see a little better battery life like the 5 hours advertised. Finally, the laptop and charger are about 10 pounds combined, but they personally cause me no issues.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Runs amazingly plugged in, battery drains fast
detailedReviews 1806: content: Definitely the best computer I've owned, but there are trade offs. The power adapter is enormous, making it unlikely I will travel with it. It charges fast but off the charger it drains fast too. Handles games really well but it has still locked up a couple of times for reasons I can't figure out. Love the backlit keyboard, speed and easy transfer of my previous laptop setup. Overall, glad I bought it but not blowing me away with its perfection. The price was fair and I got what I paid for and I can appreciate that.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Enormous power adapter, drains fast off charger
detailedReviews 1807: content: My problems with this laptop started week 1. When you close the lid, all tasks continue to run on the laptop except for the fans. Normally, when you close the lid on a laptop it goes to sleep. This one stays on and continues to rise in temperature until you open the lid. Immediately after opening, the fans kick on full blast to cool it down. Runs ridiculously hot in idle with no tasks going. I've also had an issue where the screen backlight just didn't work one of the times I opened it. Had to restart the computer to get the light back on. Dell loads these things with a bunch of crap you don't want, makes it so that removing things like McAfee come back after each update.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Tasks continue when lid closed, runs hot
detailedReviews 1808: content: The hardware of the laptop is excellent, very well built, very sturdy. It feels like a much more expensive machine. The RAM and SSD are easy to upgrade if you so desire. The keyboard and touchpad are excellent. The screen I went with was the 1080 option to maximize performance in games over visual fidelity provided with higher resolution offerings. The screen is a little on the dim side in bright environments but the picture quality is excellent. My two complaints with the machine are that the Alienware software which controls the fans is a bit buggy at times and only having three USB type A and one USB type C port is a little limiting. Despite these two minor grievances, this is still one of the best options out there hands down. Dell knows what they're doing, they've been at this a long time and no one can beat their service.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Buggy Alienware software, limited USB ports
detailedReviews 1809: content: The Dell G15 5530 came in about $200 less than other laptops with similar specifications. The build quality is solid and the 360 hz. screen is a definite upgrade from the G15 5520. It's still a 1080p screen, which helps frame rates for a lot of games and doesn't push the laptop hardware to the limit, depending on the game. The laptop itself is about the same size as the last model, weighing just over 6 pounds. The AC adapter is large and has substantial weight to keep up with power demand. Something to keep in mind if you need a lot of portability. Thermals are reasonable for an affordable gaming laptop, an updated to the Alienware control center App was needed to set the thermal profile correctly. I would recommend a cooling fan shelf for gaming, as the temperatures on the laptop can get high quickly. The backlit keyboard is about the same as the last model. All in all, it's a nice affordable gaming laptop or desktop replacement. Just be sure you don't need an ultraportable gaming laptop before you take the plunge.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Solid build, 360hz screen upgrade
detailedReviews 1810: content: Overall, a pretty good laptop. The 3050 seems underwhelming, but I bought this to be an everyday laptop that had some gaming potential, not my primary gaming rig. It runs smooth, feels more rugged than those MSI plastic pieces of junk, and has plenty of ports. My only minor gripes are: 1. Using the function key with any other key seems to require me to press the other key first. For example, if I want to change the lighting scheme for the keyboard, I have to press the F5 key before the function key for it to make the change. 2. I'm baffled while they bothered installing alien control software on a system that has no components that can be controlled with said software. I expected that the backlit keyboard would at least be controlled through that method, but it can only be enabled or disabled with a key combo. For the price, this is a great little rig. Not a big fan of Windows 11, or my two prior complaints, but I don't consider them worth more than taking away one star.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Rugged build, plenty of ports
detailedReviews 1811: content: Honestly this is probably the best laptop I've ever had. I have the ryzen 7840HS model. There are two issues with this computer. Remove ALL Dell software as it hogs resources and causes issues for no reason. The other issue is more of a windows issue. Windows tried to automatically update my bios and nearly bricked my computer. I had to use the built in Dell bios recovery to fix it. If you buy one of these look up how to disable windows automatic bios updates. Other than that it's almost perfect
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Remove Dell software, disable Windows BIOS updates
detailedReviews 1812: content: Been using the device for almost 1.5 months now for most parts the device is working flawlessly. The reason for 4 star is because i have had 2 issues with this laptop on the 2nd week i encountered a BSOD which was solved quickly after a call to the technical team. The second problem that i have been facing is that every once in a while my laptop wont turn on unless i plug it to a charger even though i have full charge on my device. I plug it in turn on the device and it works fine with the full charge that i already had in the first place after which even if i unplug the charger it works fine. Will use it for a few more weeks and if the charge problem still persists will contact the technical team again but for now will just keep an eye on the problem.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: BSOD issue, laptop won't turn on
detailedReviews 1813: content: Good laptop, seems to be able to play most new next gen games on minimum or recommended specs. Quick start up. My only problems with the laptop are that the battery life drains quickly when not running games, such as just having Chrome open even battery saver on. Originally when researching the laptop before I bought it, it said up to 10 hours battery life, but that is not the case, it can only do around 4 hours currently, with minimum brightness and battery saver on. I have also run into some start up issues, such as the device having to restart due to Windows not loading properly, and some issues with updates having difficulty installing just with my short time with the laptop. Overall, a good laptop for someone wanting a gaming system they can also work on at a budget.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Plays new games, battery drains quickly
detailedReviews 1814: content: Does exactly what you need it to. Whether you need a higher spec laptop for work or for gaming, it'll take you there. The charge doesn't last long, but that's expected for what it's handling. There's a battery setting for if you only use it while plugged in, and it's great for if you never move it, like me. Overall, a solid laptop for a solid price. Would recommend. 👌
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Does what you need, solid laptop
detailedReviews 1815: content: This is a solid laptop, for a good price, one should also take into consideration the fact Dell offers good enough discounts and financing. I am currently living in Mexico and whether I need it for special tasks, daily work or simply leisure, to my needs at least, this laptop is robust enough, fast enough, with a good display and a smooth interface. Remember to customize to your needs but I can safely say that (I did extensive research) that if you’re in a median budget, Dell’s U.S. website and this specific laptop is the way to go. 10/10. Shipping was also quick and clear every time I tried to track, makes one feel safe that the product will be delivered as intact and correct.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Solid laptop, fast, good display
detailedReviews 1816: content: Dell G15 [ Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz Boost 5.00 GHz ; NVIDIA RTX 3060] - Excellent hardware, perform as expected. Under load processor speed goes up to 4.7-4.8 GHz (because of the thermal throttle). The screen sometimes blink when it changes (switches) the graphics cards (integrated Intel, NVidia), but Integrated video output can be disabled so only NVidia to be active video card (keep in mind that NVidia consume more power - 90W so if you run on battery you have less time remaining). Average battery las for about 2-3 hours. Outside the laptop is all plastic and feel a but cheep. Cooling is good, under load - heavy noise, but on desktop normal tasks noise is within normal range. I would recommend this laptop. If you need a lot of processing power this laptop is for you. I enjoy Gaming with NVidia RTX always.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent hardware, performs as expected
detailedReviews 1817: content: Within the first week I had to open it up and disconnect the battery because the computer stopped booting. F11 and F12 share delete and end, so you're always playing with the Fn key. The OS always idles at 7-7.5 / 8 gigs. Oddly, I suffered slow downs with Windows Explorer; fixed with a reboot. I had to enter the Nvidia control panel to force the laptop to use the GPU, not the igpu, to play some games. Plays xcom 2 wotc great :) haven't pushed it with bigger games yet.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Stopped booting, keyboard layout issues
detailedReviews 1818: content: the computer is good quality, just a little problem, that when play elden ring, using low or medium graphics setting, supposed to give little pressure on hardwares, but, the screen is irregular flashing, not very high rate, but it fast flashes about 4~8 times per minute. when play sekiro also have same problem. does not severely influence using, but still a bit uncomfortable.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 4
title: Irregular screen flashing during gameplay
detailedReviews 1819: content: I like the laptpp but i do not like the matt screen. My games are super dull. Its slower than expected and already has errors popping up when shutting down. It is slow to book anf shut down. There are nit enough ports but my main issie is the screen. I totally regreat the desission. Different screen would be fantastic. Its heavier but i find that apparently necessary. It hasnt rin hot. I dont think ir should slow down much since i have 1 game on the entire laptop. Its so dark but i i mess eith the color it messes the game up. Awful screen. I asked if i could get another scteen before i ordered i was told No. Do i regreat my buy , yes and no Tech help is very nice
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointed with matte screen, slow performance
detailedReviews 1820: content: I've been a big Dell fan for years and I guess my expectations were higher. The hinges for the lid are stiff and given my experience with Dell laptop hinges separating it's a little unnerving. The keyboard keys are smaller. I use the numeric keypad a lot so this threw me off. The NVIDA 4060 is solid but other than that, from the physical build to the functionality of the software it's been a disappointment and now I have buyers remorse. I only pull it out now when wanting to play Baldurs Gate 3. Other than that, I have plenty of other laptops to use for my every day use.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Disappointment in physical build and software
detailedReviews 1821: content: For an RTX 4060 with a i7 13650HX, 1TB M.2 SSD and 16GB of RAM, this laptop is surprisingly not as fast and smooth as it should be. browsing folders and even the web can cause slowdowns. not enough for it to be a major problem, but it sholdnt be happening at all. I upgraded to 32GB or RAM and added a 2TB 990 Pro M.2 and no change to the slow downs. Gaming wise, its impressive, especially with DLSS 3.0 games. Also, the noise, oh my word the fan noise from this thing could compete with a hair dryer. Yea, its a lot cheaper than the premium laptops with the same specs, but if noise is an issue for you, then just do not buy this laptop. If you dont care and just want the good specs to play game well, then this is ok. Trackpad placement isnt great, and the power button placement is also really bad being right above the "-" key, so if your using the number pad be careful not to press the powwer button. Screen is ok, its a TN panel and gaming on it is good, but its no where close to an IPS. battery is ok, depends what your doing. No dedicated MUX switch is rubbish, not even a software version that boots you into BIOS. As usual, Dell and alienware software is terrible and very cluttered. Its advertised with an RGB keyboard, but its just white LEDs with no way to change them. Overall, wish I hadnt bought this, but too late to send back, even under false advertisements and IK wont be recommending this to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 3
title: Not as fast as expected, loud fan noise
detailedReviews 1822: content: Overall, way less reliable than a previous mid-reliability G15 build (which lasted only 1 year, with service calls).
This laptop has keyboard issues after just 1 month. Some keys don't function sometimes, seeming to happen in clusters. xcv m,. 56 are the intermittently functioning keys.
The screen will also randomly freeze for a few seconds maybe once or twice a day. You can move the mouse on screen, but everything else is bricked up.
I would absolutely not recommend this laptop to anyone.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Less reliable, keyboard and screen issues
detailedReviews 1823: content: Had problems out of the box. Blue screened 5 times in the first week just checking email (not during gaming at all). Ran incredibly hot during games (even with an external cooling fan). Was incredibly difficult to return as dell kept trying to have me use tech support. Even after contacting tech support I still had blue screen issues which is why I returned this laptop. Very disappointing.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 1
title: Problems out of the box, blue screened
detailedReviews 1824: content:
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starRating: 0
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