detailedReviews: detailedReviews 1: content: I am writing to formally raise a complaint regarding the Fender CD60SCE guitar I recently purchased. Although it was sold to me as a brand-new product, the unit I received arrived with multiple visible defects, including scratches and dents, which strongly indicate that it may be an open-box or previously used item.
I have already contacted the after-sales team multiple times; however, the matter remains unresolved. It is highly concerning that such defects were overlooked during the quality control (QC) process, suggesting a lack of proper inspection before dispatch. For your reference, I have attached photographs clearly highlighting the issues.
Given the circumstances, I request an immediate resolution through one of the following:
Replacement of the defective unit with a new, sealed, and flawless product, or
Issuance of a full refund without further delay.
I trust that Fender and its partners value customer satisfaction and product integrity. Therefore, I expect prompt action on this matter to restore confidence in your service and quality standards.
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 1
title: Received defective guitar, seller unresponsive to issues
detailedReviews 2: content: Do not buy from amazon/cocoblu seller. Guitar pick up stopped working after 2 months, it’s been more than 6 months now, nether amazon nor fender is responding well. Everyone is pointing towards on another to get the guitar replaced. They are only making us go back and fourth. Do not buy. You suck amazon, do you realise how this affects us musicians. Big thumbs down.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 1
title: Pickup stopped working, poor customer service response
detailedReviews 3: content: Strings buzz after 2 months and you can’t do anything about it!
The d,b and e strings buzz irritably after few months of usage and you can’t help( maybe try using capo on other frets!)
Have watched tons of YouTube videos to try correct this but in vain.
Just don’t buy this if you look forward to having a guitar that your kids will play (if you’re 25!) coz it won’t last even half a year.
Now, instead of sinking the repair costs I’ll have to look for a new one in the nearby store 🥲
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 1
title: Strings buzz after two months, guitar not durable
detailedReviews 4: content: While product is good, I'm not happy with purchasing experience
I had asked for Fender CC-60SCE guitar and I got CD-60SCE!!
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 2
title: Received wrong model, not happy with purchase
detailedReviews 5: content: Avoid purchasing this guitar, as you may encounter similar issues over time. Unfortunately, I made the mistake of recommending it to a friend, and they experienced the same problem with their guitar. When reaching out to customer care, they disclaimed any responsibility for the issue.
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 1
title: Friend experienced same issues, customer care disclaimed responsibility
detailedReviews 6: content: I just ordered this black CD60 with fishman Pickup. Sounds cool. Go for it.
This is the 12th Guitar of my collection and I liked this one among Mid range guitars. This sound better than Tanglewood CR series And Orangewood Guitars of same price bracket.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Good mid-range guitar, sounds better than others
detailedReviews 7: content: Me parece una buena guitarra electro/acústica para el precio. Tiene medidor para afinar, volumen, bajos y agudos. La calidad es buena. El color negro se ve muy padre, pero creo que a la larga se le van a ver algunos rayones. Es un color bonito pero delicado. Si eso te preocupa, compra una en tono madera. A mí no me preocupa tanto la apariencia, sino como suena. Hay mejores guitarras, claro, pero mucho más caras. Me parece que tiene un tono más brillante que la Yamaha que tengo de hace siglos, aunque la Yamaha tiene un sonido un poco más lleno. cuestión de gustos.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Good electro-acoustic for price, shiny black finish delicate
detailedReviews 8: content: Buena resonancia y nitidez del sonido. Más opaco con cejillas altas. Muy buena para hacer arpegios y algo menos como ritmica. Gran acabado y en negro brillo en su totalidad. Buena electrónica Fishman con afinador incorporado.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Good resonance, clarity, and Fishman electronics
detailedReviews 9: content: Writing this review of the Fender CD-60SCE Dreadnought Electro-Acoustic Guitar nearly 3 months after purchasing it from Bajaao.
Delivery:
- I initially received a notification that the guitar would be dispatched a week after the purchase date, which gave me reason to worry. However, that was far from the case and I received the guitar just 2 days later.
- The delivery was in excellent order even though I didn't opt for the extra packaging. Kudos to the Bajaao team!
Guitar:
- I decided to go for the natural color (a change from my usual preference of black). This left me slightly disappointed as the guitar's color looked nothing like the picture and was more of a orangy color.
- Coming to the strings that came with the guitar, they were shrill sounding and appeared to already have rust spots.
- I changed the strings to Ernie Ball Extra Lights and now the guitar sounds great with a good warm tone. It plays well for both rhythm and lead and there was no need to change the action or make any further adjustments.
- The preamp and in-built tuner also work well, though I have yet to get around to buying a better quality amp.
Other:
- Bajaao gave me a very good deal on the guitar. The discount they offered was over the the pre existing highest discount at the time.
- An Allen key was provided, in case I need to make any changes to the action in the future.
- The purchase didn't include a gig bag. It would've been really good if an original Fender bag was provided with the guitar.
All in all, a good experience for my first time purchasing a guitar online.
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 4
title: Natural color differs from picture, changed strings for better sound
detailedReviews 10: content: One of the best Guitar Fender. If you are looking to buy guitar the best from my journey of playing guitar. Specially when you play Barre chord and F chord you will get know when you will have at least 3-6 months of experience. When you play other brand and than Fender you will feel the difference.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Excellent Fender guitar, feel difference with experience
detailedReviews 11: content: Best sound plugged and unplugged both. Playability is awesome.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Best sound plugged and unplugged, awesome playability
detailedReviews 12: content: Fender's Acoustic Guitar is a game-changer! Rich, balanced tone, effortless playability, and stunning looks. Perfect for beginners and pros alike.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Game-changer guitar: rich tone, effortless playability
detailedReviews 13: content: Ottima chitarra della famiglia Fender. Impacchettata molto bene (temevo crepe o graffi) e con imballaggio sicuro. Il colore è nero lucido e le corde con cui arriva di buona fattura. Arriva anche una batteria 9v in dotazione da inserire per far funzionare l'accordadore e l'amplificazione (si è scaricata dopo una settimana,ma va bene si riscompra con qualche euro). Forse l'unica pecca che trovo è nella cordiera: non sembra precisissima nell'effettuare i "giri" finali per accordare al millimetro (alcune volte devo allentare tanto per poi arrivare all'accordadura). Forse dipende da come sono state montate le corde in fabbrica, niente di grave comunque.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Good Fender guitar, well-packaged, tuning pegs slightly imprecise
detailedReviews 14: content: Die Gitarre kam unbeschädigt und gut verpackt an. Sehr gute Qualität, auch das Zubehör ist in Ordnung. Voller, klangvoller Ton. Die Gitarre ist ihr Geld wert.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Arrived undamaged, good quality and sound, worth money
detailedReviews 15: content: Highly recommended top class guitar both for beginners as well as professionals. Excellent elegant yet stylish glossy looks, profound sound, neat finishing, quality strings and adjustments. All features work superb. Vendor should have given an option to sell a appropriate cover bag, picks with it instead of giving nothing but just the instrument.
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 5
title: Top class guitar for beginners and professionals
detailedReviews 16: content: Good sounding guitar easy to play(low action). With free battery for the tuner/electronics. I havent tried to connect it to an amplifier but connecting it ...
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Good sounding, easy to play guitar
detailedReviews 17: content: Worth every penny
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 5
title: Worth every penny
detailedReviews 18: content: got packaged, But found item in a damaged condition. Uploaded photo.
marketplace: amazon
source: amazon
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/amazon
starRating: 1
title: Item found in damaged condition
detailedReviews 19: content: I had a good experience, Got a good deal, the product was also delivered in best condition, but I am not happy with the customer service.
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 4
title: Good experience, but unhappy with customer service
detailedReviews 20: content: Action is a bit high
marketplace: bajaao
source: bajaao
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/bajaao
starRating: 3
title: Action is a bit high
detailedReviews 21: content: Quality:as marketed. one of the best brands of guitar
Suitability:10/10
Appearance:10/10
Fender, the best talaga!
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Quality, suitability, appearance all excellent
detailedReviews 22: content: Excellent finish. Great sound.
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Excellent finish and great sound
detailedReviews 23: content: Kudos to JB Music for doing a great job updating me always since the package got delayed because of J&T.
Seller: 10/10
Courier: 1/10
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Good seller communication despite courier delay
detailedReviews 24: content: The seller is kind. thank you
marketplace: google
source: google
sourceLogo: https://i.flash.tech/a/rs:fill:300:400:0/g:sm/plain/s3://flash-creatives/images/merchants/google
starRating: 5
title: Seller is kind, thank you
