I'll break this down into a review of CEX first then the phone below; Buying the phone was easy (as it always is when you are offering money lol) however CEX did cancel my order twice but I believe that was due to my poor mobile data connection. Once my order did go through it arrived quickly and safely, included was a usb c cable for charging. No complaints to CEX they were quick and I got exactly what I ordered As for the phone, what an upgrade!!! I finally had enough of my s10+'s awful battery life and sluggish preformance. Everything is better however I do miss the headphones jack and sd card slot, although the latter isn't so important with the 512gb of storage, my previous phone only had 128gb. The screen is really crisp, although has a few scratches but thats on me for buying a C grade. No other noticable damage on the phone or S pen. The battery is really good, I don't even have to think about charging it during the day so long as I charged it last night, I'd guess it could last me two days if I was careful but it charges quickly so no problem if I need to juice up in a hurry. The camera is a big improvement with up to 100x digital zoom, although I've found anything past about 17x is pointless as it becomes blurry but not unusable. The S pen is a fun little addition but doesn't have much use, I mostly use it for the ocasinal doodle, not that I'm much of an artist. The preinstalled drawing app "pen up" is very very good, my artist friend tried it out and was impressed, it has all the features found in paid drawing software and is easy to use. The speakers are clear and loud, you even get decent bass which surprised me, but I guess everything has come a long way in five years. Small thing but I noticed the touch ID is much quicker which is very nice. Not too sure if the flash gets much brighter than my s10+ but it's perfectly good as is. A few negitives to point out, no bixby key (which I had remapped to open the files app) which kinda sucks, also the volume buttons are on the right above the power button, I find this harder to take a screenshot which I now have to do with two hands unless I'm holding my phone with my left hand which I don't often do. The benifit to having all the buttons on one side is that you can rest it against a wall easier and if it gets pushed into the wall you won't push any buttons by mistake. Lastly not an issue for me but it's quite a heavy phone Overall I'm pleased with it and would recommend to someone with an older samsung phone looking to upgrade

After reading all of the rating and reviews for the latest Samsung S23, S24, and S25 phones, I chose the S23 simply based upon the ratings and how stable it was. However, with that said, this phone is neither stable, or turning out to e a good value. It is running on the latest Version of firmware available for this model, however, I constantly have screen locks, system locks, and apps crashing and closing without notice or posting and error. With that said, I do understand that what I am experiencing is considerably better than what S24 and S25 owners are reporting. These software issues should have been resolved by Samsung before releasing this model to the public. Just makes me that much more hesitant when purchasing Samsung products. Calling Samsung is of no help either, because I did not purchase either, directly from them, or from my Mobile carrier. So, that is a major set back and should be one of your considerations, if you are interested in this product purchased in this manner. The good points are few, but should also be mentioned: 1). The camera quality is very good, even when I zoom in. 2). The phone voice quality is much better than my previous Samsung models. 3). So far, the battery life seems pretty good, but not great. For what I use it for, and that is mainlyfor Traveling using Maps, speaker phone calls, and tracking my exercises and workouts, it will only last about 10 hours before needing a charge. 4). Touch Screen sensitivity is much better and more adjustable than my previous Samsung phones, for which, I am very pleased.

I've been with Samsung since my first Note 3 phone. All these years I was very happy with their phones. Not anymore! After I bought S23 ultra I feel like I was tricked! High end phone with miserable results! Main complaint- 200 mp camera! It is impossible to turn off so called intelligent optimization on 200 mp camera. After optimization my pics are ruined. Colors are way too pronounced, artificial and even ridiculous. I was patiently waiting for Samsung to fix this, especially since way too many people complained on inteligent optimization. It'd be nice if they'd actually listen their customers and give us an option to turn off intelligent optimization and enjoy power of 200 mp camera but they did not! I'm going to sell this phone and go with Samsung's biggest competitor. You lost another customer - permanently!

I absolutely hate this phone. I actually was very happy with my Samsung Active 8, asnd I love to keep things until I absolutely have to make a change. At the time, Att was promoting the new Samsung 23, at no cost and I when to get that one, but I was talked into the Samsung Ultra by the very talented ATT person because my job requires me to take many many photos. I was told the storage capacity of the Samsung Ultra was a TB. About 3 weeks after I up graded, the phone began to it act up. When I was trying to take a picture the screen would suddenly shift right before I would tap the button. Other things were happening, but I was just thinking it was a new phone and I needed to just get use to it. The phone is to large for my hands and it very very slick. It is a sleek phone gold trim and lavender body, but slips easily causing me to be nervous that I would drop the phone. I have purchased 4 cases with extra protection. I did not realize that the screen going over the edge of the side of the phone was such a terrible feature. This makes holding the phone and using it very difficult because your fingers will touch the side a little too much and it interferes with texting or what ever I am doing. The screen is very easily broken which is something I have never experience before with my cell phones. I had it in an otter box case with cover so the phone was enclosed in an otter box. The phone slipped from my hand slid down my leg and fell about 2 1/2 feet and landed on the parking lot asphalt right by my foot. So, being in an otter box, sliding down my leg and landing right by foot, I did not expect the screen to pebbled and shattered with little spider line cracks that rippled out. I have been to Att 5 times related to the phone. I have been told that well, it's out of warranty, live with it, maybe Samsung would replace the phone but i may have to pay it off, and more. As of Sept. 12, 2024 I cannot send nor receive text messages which is a big part of my daily work. Another visit to the local Att store and 3 1/2 hours later I left and still could not send or received text, advance support could not fix it, the supervisor of advance support could not figure it out. I let them know that I had sent our a large number of text the day before and they said that shouldn't be a problem since I have unlimited talk and text. It is Sept. 26, 2024 and I still cannot receive or send texts. So I have a very expensive phone that has been nothing but a huge pain that I hate. It has a cracked screen because the design is such that it is susceptible to damage, that I pay for a plan with unlimited talk/text that I can not use that feature with my contacts. Oh, I can receive text from Att, and other companies, but not anyone on my contacts list. That shifts when I have lined up my picture causing blurred or repositioning. If there is any noise aside from my phone playing a video, or audio file, forget it.. I feel like a fool, I have tried but I don't know how to get this corrected. Did I say that I really hate this phone?

In my time with the s23 Ultra, I have had nothing but positive experiences. These include but are certainly not limited to the excellent screen, long lasting battery, powerful cpu, optimized UI and the momentous amounts of features. As an avid user of technology I have pushed this phone to its limits in terms of how it performs and it has held up to every test, application and task I have thrown at it. On the topic of pushing limits, the cameras on this device is immaculate to say the least. Every photo I've taken, people have marveled at the quality. The detail it is able to capture, even on the basic modes, is excellent. Moreover, an often overlooked item of this phone is the s-pen. The hands free functions it is able to perform is outstanding. Everything from taking hands free pictures, to adjusting my volume without my phone in reach. The only thing I wish would be added would be remappable functions for the pen, seeing as though not every app uses the pen to its full ability. More over, the mere fact that this pen can work across all Samsung devices has made me consider getting the new tablets. On the topic, this phone fits perfectly as the heart of the Samsung ecosystem. The seamless connections between the s23 Ultra and it's accompanying devices is extraordinary. This fact alone has made me dive further into the Samsung ecosystem due to how seamlessly and smooth everything works together with this device. Overall,the s23u one of the most astounding phones of this year.

It's a great piece of engineering, that's undeniable. To have so much screen and processing power in such a thin and light device is awesome. The drawbacks are minor, but un-ignorable: The screen has a seemingly lower pixel density than an iPad. The apps look slightly fuzzy edged on the home screen and things can look a bit blown out, it's minor but present. The S-pen nib has worn down to almost nothing fairly quickly. As I only use it for hobby art this is disappointing. And perhaps the biggest offence, is how easily the screen scratches, omg! It's so so soft. Loads of small scratches and scuffs on the edges and some in the middle of the screen. Considering I barely take it out the house and is mostly used for media and drawing, this is a real shame. My iPad lasted for years with barely a minor scuff, yet this is already looking worn. I also suspect that the keyboard case has contributed to the scratching! So overall, it is a great bit of kit, but these minor drawbacks stop it from being top tier. I'd say if you're using it to travel a lot and it'll be in and out of bags etc, get something more durable. But if you can look past the annoying issues, and you'll mostly be using this in a "safe" environment, you won't be disappointed by its productivity and performance! Oh and one last thing. It's too expensive.

I have had the tmobile S23 Ultra 512gb in black since november 24th. Its is a great phone, large display, fast processor, and takes great pictures. That being said, my s pen that lives inside and is a part my phone (theres a hole when the s pen is absent) bent as inwas drawing about a week ago. I immediately ran back to T-Mobile since i just paid 1400 for this phone to see if they would swap it out. Well they were like uhh that's an accessory and isnt covered under the manufacturer warranty. And that i would prolly have to file a insurance claim. Heres where we have a disconnect. I just bought a 1400 phone 2 weeks ago, and a detrimental piece of it has broke.....its been 2 weeks it needs to be replaced and an apology issued for faulty products and free of charge cuz yet again its been 2 weeks since i bought a 1400 dollar phone. Now ive since contacted samsung directly and since 6pm saturday December 9th until well I'm still on the same chat since they have transferred me through numerous people including supervisors and ive had to repeat and explain the situation over and over again instead of them reviewing the previous correspondence prior to telling me my s pen isnt covered and ill have to flat out buy a new one. Which is insane if you think im gonna do that. So any way this is my last attempt before involving the BBB to get someone with some common sense to be a human being and replace your defective s pen.

I have been a fan of the Note series Samsung since Galaxy Note II. Samsung has since discarded the Note title, but make no mistake, this is a wonderful Galaxy Note product re-labeled under S series. This device will do anything one can do on a computer, or in an office setting. I use the phone for virtually anything you can use a phone for...... Or tablet; TV; computer; whatever. The two things I wish was different about the device are the battery life and the rounded screen. I have never liked the rounded screen because I feel it is a huge risk to the integrity of the device. So easy to drop the phone on the screen edge, and there is no case that will really protect the edge, nor a screen protector. The battery is ok, but because this phone is such a powerhouse for entertainment, the battery depletes significantly when gaming or watching videos, etc. The overall life of the battery depletes as well, which will ultimately cause one to ditch the phone for a new one or get a battery replacement that has to be done through Samsung at a significant cost, and at that point, there will probably be a new Samsung I'll be dying to get my hands on. Personally, I just hope they ditch the rounded screen edge all together, and I'll be happier to get a new Samsung with the S-pen.

Samsung galaxy s23 ultra is one of the best samsung devices currently out there. With a 6.8 dynamic amoled 2x display, it provides an immersive experience for both movies and games. The colors are both vivid and vibrant. In addition, the panel provides 120hz refresh rate which makes the animations incredibly smooth. The 23ultra also employs an isocell hp2 200mp main sensor which provides so much detail and depth to each shot. With an ultrawide telephoto and additional optical zoom lens we have here one of the most versatile camera setups on a phone to date. Each shot is detailed crisp and full of color, the settings and easily adjustable to get impressive dynamic range and exposure. The s23 ultra also has a beautiful design. Previously, the s22 ultra has protruding camera rings but were quite unprotected. With s23ultra each main sensor is protected with a brushed metal ring which adds a great emphasis to the power of the cameras. In following with the note series legacy the s23 ultra unit is designed with a curved infinity O screens, and squared edges this makes any viewing angle very satisfying, while note taking and multitasking a breeze. Finally each s23 ultra handset is finished with a satin back panel and polished samsung logo. Totally happy with this design. Makes its experience available for everyone and sustainable for the earth, continuously sharing the epic #withGalaxy!

The Samsung Galaxy S23+ offers a compelling blend of cutting-edge technology, premium design, and outstanding performance, making it one of the standout smartphones of its generation. Sporting a 6.6-inch Dynamic AMOLED 2X display, it delivers vibrant colors and crisp details with a smooth 120Hz refresh rate, perfect for gaming, streaming, and everyday use. Under the hood, the device is powered by the latest Qualcomm Snapdragon 8 Gen 2 chipset, ensuring smooth multitasking, fast app launches, and optimal gaming experiences. With 8GB of RAM and ample internal storage options, the Galaxy S23+ is ready for anything from demanding apps to large media files. Its camera system is equally impressive, featuring a 50MP primary sensor, a 12MP ultra-wide camera, and a 10MP telephoto lens, capturing stunning photos with rich detail and excellent dynamic range. The Night Mode feature performs exceptionally well, providing clear and bright images even in low-light conditions. The device is also packed with features like an in-display fingerprint sensor, IP68 water resistance, and fast charging support, making it a complete package for those looking for a flagship experience. With a long-lasting battery and One UI software, it offers a smooth and user-friendly experience. Overall, the Samsung Galaxy S23+ stands out as an all-around performer, combining performance, design, and features that cater to a variety of needs, making it a great choice for anyone looking for a top-tier smartphone.

Don't get me wrong, I do love my S23 Ultra. But from time to time I have seen/experienced moment's of midgrade performance & quality. For example, the camera on this phone is a solid competitor for #1 phone camera on the market. As for when I'm just walking around during the day though, I feel my phone making a clicking sort of noise in my pocket from time to time. I've come to notice it's my phone's camera lens "shaking" inside the phone and I guess it's just something I have to live with? One other point would be the screen on this device. It's also a top notch feature of the phone & just like my last remark, this has shown a few moments of glitches & issues. Such as when scrolling on normal embedded apps like even the Samsungs Members app, it will not have a fluid refresh rate as I scroll through pages and up & down the screen. Same with other apps like youtube & other streaming services. I bought an S23 plus for my girlfriend as a gift and honestly prefer the more square device & screen that has over the rounded edges & bottom and top bezel shown of the S23 Ultra. Overall I do prefer this phone over and IPhone I've ever owned and other competing android manufacturers as well. Would just appreciate a truly premium feel & experience that's through and through with the entire device.

I had to replace my Galaxy phone because a dog I adopted bit the corner of the phone and distroyed it. Of course it was at night so I immediately went to the Verizon store ( that really isn't owned by Verizon) and I bought this Samsung Galaxy S23 Ultra. I have to have a phone due to a medical condition and need a phone. Worse choice I've ever made. I'm surprised that Samsung made a phone like this. Not only was I charged twice for this horrible phone, the screen cracked almost immediately...in several places and I have had MANY phones over the years and not once have had a screen crack on me. I have to constantly restart the phone to get apps to work correctly and to get messages, phone calls and other notifications. I am so disappointed in both the service at Verizon and this Horrible Samsung Galaxy S23 Ultra!!!!

I purchased this phone on 2nd of July 2025 and it has issues with display I ask customer service for warenty repair, unfortunately it's shows this phone was active on 4 July 2023 (2 years before in Australia), it means I get the used product

Galaxy User for 15 years now. I've had this phone for over a year. Great phone, but there's a major drawback that I would HIGHLY dissuade anyone from purchasing this phone. The drawback: The large, fragile screen that becomes unusable after the slightest damage. 2 different S23 Ultra's have had their screen crack, despite being in an Otterbox and falling a max of 3 feet. Okay, small crack, no big deal - But it is with this phone. Once one row of screen pixels become affected, the entire phone becomes almost entirely unusable. Whatever display technology is being used ultimately sabotages the weakness in having a fragile, large screen. Screen lights up, but the display itself is unfunctional. If you're considering a Galaxy phone, they're great. However, I would HIGHLY recommend looking at a different Galaxy phone as the physical vulnerable drawbacks of this phone do not guarantee longevity. With the One UI update, I would put this phone at 1/5 stars.

Worst ever quality. They claims IP68 and waterproof. But the fact adhesive give up effect in just 2 years and back panel opened without any effort. I was not aware this because mobile was in mobile case. I used it in water thinking its waterproof and it stopped working. After removing it from case found back cover is loosened and water has sipped inside it and its dead now of no use. Back cover came out with single touch. After paying 1.2 Lakh at pre release and we get such cheap quality product. Haven't seen this even in budget phone or mid range phone even after 4-5 years usage. Market is full of lots premium phones no need to waste your hard earned money in this cheap product.

Greetings, I'm Alan. I'm an Artist %26 Content Creator. You may see my Samsung ordeal documented on my TikTok @MintCoaTea I had the S23 Ultra in May of this year, and by a few months the camera destroyed itself, data has been lost during transfer, and the battery is awful. I live for photography, so I purchased the S23 Ultra as an investment and a birthday gift to myself. However, it has been a love/hate relationship because it has been giving me a lot of joy, but also a lot of sadness. Since receiving my S23-U, I've experienced data loss, overheating, glitches, freezing, within the first few weeks. My camera soon destroyed itself. The photos I take now have purple artifacts all around in the image. The artifacts get worse the more I zoom in. I thought that Samsung would be able to help me with this, but I was so wrong. I was devastated that my the camera of my new phone was now broken, because photography is one of my greatest joys in life, and I've expressed this to Samsung in a message before I sent it in to repair. FYI, I've kept very good care of my Camera array and I've used a solar filter for the sky photography, yet my S23 Ultra DIES, and my cheap Walmart phones were unaffected. My cheap phones are still going strong even after like a year, and my New S23-Ultra has just destroyed itself in a matter of a few months. I recently sent my in-warranty S23 Ultra Samsung repair, it took several days for them to come to a conclusion, then they requested over $583 dollars for a repair, because they invalidated my device warranty, making it ineligible for complimentary repair. I've been in contact with Samsung for many weeks trying to dispute this claim of “connector damage” I've had my S23 Ultra in a high-end case and screen protector since the start, it is just mind boggling how they can find damage. I waited several days for their follow-up call, now they say my phone is water-damaged, so now the warranty is revoked. In today's call, I disputed that my S23 Ultra was in a case and screen protector, and was just cleaned, I never dunked my phone in water or anything like that. It is truly false advertising to claim that a phone is water-proof and then the phone can't withstand even being wiped with a barely damp cloth. It sickens me. Also, other than the camera, the phone was functioning like it always had before I sent it in, so I don't know where all this damage is from. The rep argued with me that the phone is not water-proof, but water-resistant, so it can only take splashes. I expressed that my phone didn't even receive a splash. So, then the rep claims that the cold temperature at the repair center caused the connector damage. If the repair team caused the damage, then how is that my fault???!!! I've had Walmart phones which have withstood more humidity than the S23-Ultra. It is truly a disgrace how Samsung continues to disregard the poor quality of their faulty products.

I purchased the Samsung Galaxy S23 Ultra expecting a premium experience, but it has been a nightmare. Shortly after purchase, I noticed a rattling noise from the camera area, which Samsung’s service team shockingly dismissed as "normal." After being promised a resolution or replacement by a case manager, I sent my device in pristine condition to Samsung for repair, only to have it returned with a large scratch and dent—and still no resolution to the rattling issue. Despite escalating the matter, Samsung failed to honor its warranty, denied responsibility for the damage caused during service, and provided no acceptable solution. This experience has been deeply frustrating and unacceptable for such an expensive device. I can no longer trust Samsung's product quality or customer support and strongly advise against purchasing their flagship devices.

I upgraded to the S23 from a Google Pixel 4XL because of the amazing camera features on the S23. I mostly regret my decision. So many things about this phone are irritating: - Biometrics SUCK. I have reprogrammed my face and my fingerprint numerous times and it still doesn't recognize me 99 times out of 100. - Putting your phone on mute doesn't actually mute it. Media still played full blast. You have to individually control multiple types of volume which is horrible when you thought your phone would be QUIET. - HATE the keyboard. Typos increased 10000% Emojis aren't in the same place and are way harder to find. - Apps don't initially connect to Google Chrome where all my passwords are stored so I had to go look up my password for every initial app login. Passwords get stored on some Samsung app feature which means when I change them, it won't sync with Chrome and I will be totally messed up again. - JUNK apps auto-download during system updates which means you have to uninstall stupid games you never asked for. Some positives: battery life, amazing camera features, bigger screen compared to Google Pixel 4XL. If I wouldn't have gone on the trip of a lifetime, I never would have bothered getting this phone for the great camera features. Pretty tempted just to switch back now.